- Skill: Business Process Consulting
- Experience: 8-12 yrs
- Notice period: 30 days
- Location: Pune/ Bangalore/Hyderabad/Chennai/Kolkata
- work Mode- Hybrid (2 -3 days work from office)
Job Description-
As a Business Process Consultant, you will play a vital role in contributing to our business strategy and driving successful change initiatives. Your primary focus will be on accurately eliciting, analyzing, and documenting business requirements, ensuring a seamless adoption of change across the organization. You will work closely with various stakeholders, from senior management to IT teams, to prioritize requirements and manage the project backlog.
Responsibilities
- Fulfill the role of Business Analyst on Cards domain projects, managing multiple streams of work simultaneously.
- Understand and document existing business processes, identifying areas for improvement.
- Produce high-quality project documentation, including requirements documents, process maps, and customer journey maps.
- Ensure effective requirements engineering, maintaining full traceability to solution design and test scope.
- Apply a range of business analysis tools and techniques, adapting approaches as needed.
- Manage stakeholders at all levels, from senior management to technology teams.
- Prioritize requirements and assist in managing the backlog of work items in collaboration with business and IT stakeholders.
- Create business process maps to optimize procedures and introduce new, efficient processes.
- Map customer journeys to ensure a comprehensive understanding of external impacts.
- Conduct stakeholder analysis and maintain a register for effective communication and collaboration.
Qualifications
- 8-15 years of experience in business analysis, with a strong focus on the Cards domain.
- Experience in cards platform migration initiatives with global clients is an advantage.
- Solid understanding of business analysis principles, methods, and tools.
- Ability to analyze complex business processes and propose effective solutions.
- Excellent verbal and written communication skills for interacting with diverse stakeholders.
- Proficiency in eliciting, documenting, and managing business requirements.
- Strong problem-solving skills to address business challenges.
- Experience working in cross-functional teams, fostering collaboration.
- Knowledge of Agile frameworks (Scrum, Kanban) and experience in Agile environments.
- Preferred: CBAP or BCS certification in business analysis.