Cargo Domain SMEs with Cargo Handling with Slot and Door Management experience
As a SME specializing in the airline cargo domain, you will play a pivotal role in analysing business processes, gathering requirements, and facilitating the successful implementation of technology solutions within the handling and Slot & Door management operations. You will collaborate with cross-functional teams to drive operational efficiency, enhance customer experiences, and optimize the processes.
Responsibilities:
- closely with stakeholders, including operations managers, IT teams, and end-users, to understand business needs and requirements.
- and document existing cargo operations processes, identifying areas for improvement and optimization.
- and document detailed business requirements, translating them into functional specifications for technology solutions.
- closely with development teams to ensure accurate implementation of business requirements, and facilitate effective communication between technical and non-technical stakeholders.
Conduct feasibility studies, impact analyses, and gap assessments for proposed solutions to ensure alignment with business goals.
Assist in designing, testing, and implementing software solutions, ensuring they meet business needs and quality standards.
Perform data analysis and provide insights to drive informed decision-making within the cargo domain.
- in user acceptance testing (UAT) and facilitate training sessions for end-users to ensure successful solution adoption.
- years of professional experience as a Business Analyst, preferably in the Cargo Handling and Slot & Door management
- understanding of air cargo operations, including booking, reservation, capacity management, and air waybill processes.
- experience in gathering and documenting business requirements and translating them into functional specifications.
- with Agile methodologies and the software development life cycle..
