Senior Business Analyst

Key Responsibilities:

Providing Tier 2 and Tier 3 application support for EHR and RCM systems

Conducting workflow analysis and data validation

Ensuring data accuracy and system reliability

Collaborating with engineering teams on API-based solutions

Performing system adjustments to resolve production issues

Conducting data analysis and root cause investigation

Collaborating with vendors to address integration issues

Identifying process improvement opportunities in EHR/RCM workflows

Tech Stack:

Experienced in workflow analysis and data validation

Skilled in data analysis and SQL querying

Collaborates with engineering teams on integration issues

Soft Skills Required:

Strong communication skills for non-technical stakeholders

Teamwork and collaboration in agile environments

Accountability and ownership of tasks

Proactive attitude towards learning and problem-solving

Analytical thinking for system evaluation and improvement