Senior Business Analyst

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon

launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February

2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce,

fintech, and fashion.

noon is a work in progress; we're six years in, but only 5% done.

noon's mission: Ring every doorbell, every day.

Role Overview:

The Senior Business Analyst will be responsible for analyzing and evaluating business

processes, identifying areas for improvement, and implementing strategic solutions to drive

efficiency and growth. You will work closely with key stakeholders, including senior

management, department heads, and technical teams, to gather requirements, define project

objectives, and ensure successful delivery of initiatives. As a Senior Business Analyst, you will

provide leadership and mentoring to junior analysts while leveraging your expertise to deliver

high-impact results across the organization.

Key Responsibilities:

Lead the analysis of complex business processes and systems to identify opportunities

for optimization and improvement.

Collaborate with stakeholders to elicit and document business requirements, ensuring

alignment with organizational goals and strategies.

Develop and maintain business process models, use cases, and functional

specifications.

Conduct cost/benefit analysis, feasibility studies, and risk assessments for proposed

solutions.

Design and recommend data-driven solutions, ensuring they meet business needs while

adhering to industry best practices.

Work closely with cross-functional teams, including IT, operations, and project

management, to support the successful implementation of projects.

Lead user acceptance testing (UAT) and support the training of end-users on new

systems or processes.

Provide leadership and guidance to junior analysts, fostering a collaborative and

growth-oriented environment.

Prepare detailed reports and presentations for senior leadership, highlighting key

insights and recommendations.

Qualifications:

Bachelor's degree in Business Administration, Information Systems, or a related field

(Master's degree preferred).

3+ years of experience as a Business Analyst, with a proven track record of delivering

successful business solutions.

Strong understanding of business process modeling, data analysis, and requirements

gathering techniques.

Excellent communication and interpersonal skills, with the ability to engage effectively

with both technical and non-technical stakeholders.

Proficiency with business analysis tools and software (e.g. Looker, SQL,

etc.).

Strong problem-solving skills, with the ability to think critically and strategically.