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Mahindra Satyam

Senior Business Analyst

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Job Description

Title: Senior Business Analyst

Experience: 10-16 years

Location: Gurugram

Notice Period: Immediate

Domain: Corporate onboarding, Fincrime and AML

Purpose:

  • Serve as the primary liaison between the Domain, Technology and Business Product Owner
  • Work with the business to analyse as-is business processes, elicit business requirements and produce documented and approved specifications for any new or change to technology applications and/or business processes
  • Maximise the value being delivered by ensuring all features and stories are aligned to business value
  • Works with the Product Owner to refine the backlog of the team through prioritisation, estimation and decision making.
  • Work in close collaboration with the Product Owner, your peers in the BA team, Solution Architects, Solution Designers and the Scrum Team/s to refine and socialise detailed requirements through progressive elaboration sessions
  • Supports Developers, Engineers and UX designers in understanding the requirements so they can deliver on their commitments.

Essential capabilities

  • Ensures Accountability
  • Collaboration
  • Effective communication
  • Customer Focus
  • Decision Quality
  • Plans and Aligns
  • Situational Adaptability
  • Cultivates Innovation
  • Problem solving

Other capabilities

  • Analysis and delivery experience within complex environments
  • Develops and maintains a broad perspective; understands and considers issues in the context of overall market, customer, and business strategies
  • Workshop and facilitation skills
  • API design knowledge
  • Run story elaborations, sprint planning sessions and other Agile ceremonies.

Key Interfaces

  • Product Owners and business SMEs
  • Domain, Technology change and run teams
  • CX/UX
  • Assurance Teams eg PACE, Risk, Legal, Financial Crime
  • Change Team

Experience:

  • Minimum 10 years experience as a Senior Digital Business Analyst
  • In-depth understanding of Financial Products, processes and systems
  • Extensive knowledge and experience in Customer Onboarding, AML and Fincrime.
  • Creativity and simplifying complex processes and issues, problem solving and analysis
  • Extensive experience working in an agile environment and familiarity with HCD techniques
  • Ability to communicate a product vision to key stakeholders and teams, and working with product owner to develop it into a shaped backlog of key features, epics stories and goals for individual sprints.
  • Master at leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stage of change.
  • Ability to quickly understand the technical stack and grasp basic know-how of the systems that deliver your requirements.
  • Ability to work closely with key stakeholders and build collaborative partnerships
  • Proven analytical skills and evidence-based decision making
  • Comfortable with ambiguity

Key Accountabilities:

  • Responsible for capturing and grooming requirements into features, epics & tasks including dependencies in collaboration with the squads that align with business requirements.
  • Perform analysis (scenario, policy, customer, data, gap, change, etc) to articulate business needs and solution requirements.
  • Prepare both high level and detailed business requirements
  • Produce As-Is and To-Be Process Maps
  • Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs
  • Ensure the Delivery and Development teams understand the value of each user story that is being delivered
  • Assists the Product Owner to define the business value and outcomes.
  • Expert in translating end user/customer insights into Features, Epics & Tasks
  • Participates and leads workshops
  • Analyse the impact of proposed solutions holistically to support change with Business Impact Assessments.
  • User Acceptance Testing and Business Verification testing
  • Support implementation of backlog items aligned to domains and achievement of associated business outcomes.
  • Customer and Stakeholder are at the centre of all analysis
  • Proactively manage risk, meeting all policy, control and compliance requirements; adhere to process and procedures pertinent to role; escalate issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).

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Job ID: 145777769

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