A. Roles & Responsibilities
- Collaborate with stakeholders to gather, analyze, and document business requirements and translate them into functional specifications.
- Evaluate existing business processes and identify areas for improvement through gap analysis and process modelling.
- Work with IT/ development teams to ensure business requirements are properly translated into technical solutions.
- Lead workshops, interviews, and requirement-gathering sessions with business users and leadership.
- Create clear documentation including BRDs, FRDs, user stories, process flows, and use cases.
- Support UAT (User Acceptance Testing) and help with the development of test plans and test cases.
- Use data analytics and reporting tools to support strategic decision-making and identify trends.
- Facilitate change management by ensuring effective communication, training, and adoption planning.
- Serve as a liaison between business and technical teams, ensuring alignment and understanding.
- Mentor junior business analysts and contribute to BA best practices within the organization.
- Drive stakeholder alignment and manage conflicting priorities across multiple departments/ divisions.
- Conduct feasibility studies and ROI analysis to evaluate proposed solutions.
- Lead cross-functional teams in the design and implementation of business transformation initiatives.
B. Qualification & Experience
- Bachelor's/Master's degree in Business Administration, Information Technology, Computer Science, or a related field.
- Minimum 5+ years of experience in business analysis or a related role.
- Candidates having qualifications or experience in the financial domain will be given preference.
- Proficient in tools like MS Visio, Jira, Confluence, Power BI/Tableau, Excel, and business process modelling tools.
- Excellent communication, stakeholder management, and problem-solving skills.
- Ability to handle multiple projects and priorities in a dynamic environment.
