How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
Job Summary
The Senior HR Business and Functional Analyst leads solution design, requirement gathering, and cross-functional alignment for SAP HCM OM/PA. This role partners across HR, EDM, and technical teams to deliver high-quality functional designs, resolve complex issues, improve data quality, and support enterprise HR initiatives. The Senior Analyst mentors junior analysts, ensures governance standards are met, and represents HR in enterprise modernization efforts.
Key Responsibilities
- Lead requirement discussion with HR, HRIT, and business stakeholders to define features, user stories, and acceptance criteria.
- Serve as a subject-matter expert in SAP HCM OM/PA, ensuring accuracy and consistency of HR master data.
- Lead cross-functional impact assessments for organizational updates, integrations, security changes, and downstream dependencies.
- Oversee end-to-end testing cycles including planning, execution, regression, integration, and UAT.
- Provide clear, proactive communication to HR and IT partners throughout analysis, design, testing, and deployment.
- Review and approve functional specifications, ensuring alignment with business requirements, system best practices, and governance standards.
- Collaborate with developers, functional analysts, and architects to validate solution feasibility and technical alignment.
- Drive data quality improvements and conduct root-cause analysis to prevent recurring issues.
- Maintain documentation, decision logs, and audit-compliant records.
- Mentor junior analysts, promoting knowledge sharing and strong analysis practices.
- Represent HR and EDM in enterprise initiatives, contributing to roadmaps and continuous improvement efforts.
Qualifications & Skills
What You Need To Succeed (Minimum Qualifications)
- 4-7 years of experience in SAP HCM with deep expertise in OM/PA data, configuration, and downstream integrations.
- Advanced analytical and problem-solving skills with ability to anticipate system and process impacts.
- Exceptional communication skills, able to translate complex concepts to non-technical partners and influence decisions.
- Proven leadership of end-to-end testing cycles and defect management processes.
- Demonstrated ability to write high-quality functional requirements, user stories, and acceptance criteria.
- Strong relationship-building skills across HR, IT, and business functions.
- Ability to manage multiple priorities with ownership and autonomy.
- Bachelor's degree in Information Systems, HR Systems, Computer Science, or related field.
Behavioral Competencies
- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.
Preferred Qualifications
What Will Give You a Competitive Edge (Preferred Qualifications)
- Experience in agile environments; familiarity with Agility or similar tools preferred.
- Experience in data migration, HR integrations, or dependency analysis preferred.
- Experience with SuccessFactors Employee Central is a plus.
About The Company
What started as a humble, little aerial crop-dustingoperation called Huff DalandDusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.
Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor's 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune's World's Most Admired Companies list, marking its 13th consecutive year earning this distinction. Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.
About The Delta Technology Hub (DTH), Bangalore
The DTH is one of Delta Air Lines investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation. The organization is certified by the Great Place to Work Institute (India). The Delta Technology Hub was a finalist for the iVolunteer Awards 2024/2025 in the Leader in Employee Volunteering category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.
For more information, please visit www.deltatechhub.com
Why join
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.
