Senior Business Analyst - CLM Technology
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Job Description
Job Title: Senior Business Analyst
Department: CEFS IT
About Business line/Function: CIB Client Engagement and Financial Security (CEFS IT) has focus on applications servicing Client Lifecycle management, Due Diligence /KYC , Customer Relation Management, Service Request Management, Referential and Data Quality, Transaction monitoring, Reconciliation, Data Platforms, and Anti-Money Laundering. Technologies being used include Java, .NET, Angular, Informatica, PowerBI, Fenergo, Siebel, Actimize, Camunda, Drools on private cloud infrastructure. Agile and DevSecOps practices are widely used. Landscape includes projects that are a mix of established and some under transition to new platforms.
Position Purpose
Direct Responsibilities
Technical Skills
Location: Bangalore
About BNP Paribas Group
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
Department: CEFS IT
About Business line/Function: CIB Client Engagement and Financial Security (CEFS IT) has focus on applications servicing Client Lifecycle management, Due Diligence /KYC , Customer Relation Management, Service Request Management, Referential and Data Quality, Transaction monitoring, Reconciliation, Data Platforms, and Anti-Money Laundering. Technologies being used include Java, .NET, Angular, Informatica, PowerBI, Fenergo, Siebel, Actimize, Camunda, Drools on private cloud infrastructure. Agile and DevSecOps practices are widely used. Landscape includes projects that are a mix of established and some under transition to new platforms.
Position Purpose
- Senior Business Analyst with12+years of experience, specialized in KYC, AML, and Client Referential within investmentbanking.
- Acts as the conduit between business objectives, compliance mandates, and IT delivery teams.
- Leads the analysis, design, and implementation of Client Lifecycle Management (CLM) and referencedata solutions that enable efficient client onboarding, periodic reviews, and offboarding.
Direct Responsibilities
- Requirement Elicitation & Documentation – Facilitate workshops, capture business needs, and produce highqualityBRDsandSRSsfor KYC/AML tools and client masterdata systems.
- Process Design & Optimization – Create clear AsIs and ToBe process maps (Visio/Signavio) for onboarding, KYC refresh, and offboarding, identifying automation and riskreduction opportunities.
- DataManagement Leadership – Own largescale dataquality and datalineage initiatives; define governance rules for client data across CRM, core banking, and downstream clearing platforms.
- Compliance Translation – Interpret regulatory guidance (e.g., FCA, FINRA, GDPR) and embed compliance controls into functional specifications and business rules.
- Stakeholder Collaboration – Partner with Operations, Compliance, IT, and Risk teams to align priorities, resolve ambiguities, and secure signoff on deliverables.
- Testing & Validation – Draft UAT test plans, coordinate test execution, and certify that solutions meet functional and regulatory requirements.
- Change Management – Develop communication and training materials; guide endusers through technology rollouts to ensure adoption and minimal disruption.
- Mentorship & Knowledge Sharing – Coach junior analysts on bestpractice elicitation techniques, documentation standards, and stakeholdermanagement skills.
- Continuous Improvement – Capture lessons learned, propose enhancements to BA processes, and advocate for AIdriven requirements analysis where applicable.
- Methodologies: Expert in Agile/Scrum (Jira, Confluence) and Waterfall handoff; adept at sprint planning, backlog grooming, and incremental delivery.
- Data Skills: Advanced SQL for data profiling, mapping, validation, and reporting; comfortable working with dataquality tools and metadata repositories.
- Process Modeling: Proficient with BPM tools (Visio, Signavio, Lucidchart) to produce clear, measurable process documentation.
- Architecture Awareness: Solid understanding of componentbased and tiered architectures, APIs, and serviceoriented design as they relate to CLM systems.
- Toolset: MS Office suite, JIRA, Confluence, Visio, Tableau/PowerBI (for data visualization), and exposure to DevOps concepts (CI/CD pipelines, Git) for smoother handoff to development teams.
- Analytical Mindset: Strong problemsolving aptitude, ability to dissect complex regulatory requirements into actionable functional specifications.
- Communication & Influence: Exceptional presentation skills, capable of influencing crossfunctional teams and gaining consensus across senior stakeholders.
- Bachelor's degree in Engineering, Computer Science, Finance, or a related discipline (or equivalent professional experience).
- Professional certifications (e.g., CBAP, PMIPBA, ICA/Certified KYC Analyst) preferred but not mandatory.
Technical Skills
- MS Office (Excel for data analysis, PowerPoint for stakeholder decks).
- Visio/Camunda for process modeling and diagraming.
- JIRA & Confluence for Agile project tracking.
- AIdriven requirements analysis tools (e.g., requirementextraction NLP platforms).
- Strong SQL (SELECT, JOIN, CTE, window functions) for data validation.
- Familiarity with datagovernance frameworks and masterdatamanagement (MDM) concepts.
- Excellent analytical and criticalthinking abilities.
- Proven stakeholdermanagement expertise; comfortable influencing senior leaders.
- Strong written and verbal communication; ability to translate technical jargon into business language.
- Teamplayer attitude with a proactive, selfstarting approach.
- Commitment to continuous learning and staying current on regulatory changes and fintech innovations.
Location: Bangalore
About BNP Paribas Group
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
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