Senior Business Analyst

Shift: CST hrs( 7pm-4am IST)- Working from home

We are seeking a highly skilled Senior Business Analyst to play a crucial role in the execution of our product development initiatives. This position is designed to de-risk migration timelines by providing essential executional support to our lean product team. The Senior Business Analyst will act as a bridge between Product, Engineering, QA, and various business stakeholders, ensuring the seamless translation of product requirements into actionable development tasks.

With 47+ workflows, 15+ integrations, and 44 AOP commitments to be executed over the next 4-5 months, this role is critical to maintaining project velocity and ensuring delivery success. The ideal candidate will have strong experience in Agile methodologies, Jira backlog management, and cross-functional collaboration in a fast-paced, high-stakes environment.

Key Responsibilities:

• Requirement Breakdown & Execution: Translate high-level product requirements into detailed, executable user stories and technical specifications for the engineering team.
• Jira Backlog Management: Maintain, prioritize, and refine the Jira backlog, ensuring proper sequencing of features and bug fixes to optimize delivery.
• QA & Test Case Development: Write detailed test cases to support Quality Assurance, reducing the time product managers spend in this process.
• Feature Validation: Perform hands-on QA testing to ensure feature releases align with defined acceptance criteria.
• Monitoring & Tracking: Ensure all necessary tracking, monitoring, and analytics are in place before feature launches.
• Stakeholder Training & Documentation: Aid in the creation of training materials for Digital Ops, CRM, Marketing, and other business stakeholders to support successful adoption.
• Cross-Team Coordination: Participate in engineering ceremonies, providing guidance on requirements and addressing technical inquiries.
• UAT Support: Assist QA teams in their User Acceptance Testing (UAT) efforts by clarifying requirements and validating cross-team flows.
• Project Acceleration: Act as a force multiplier for the Product team, enabling PMs to focus on strategic requirements gathering while this role drives efficient execution.

Required :

• 5+ years of experience in a Business Analyst or similar role within a tech-driven environment.
• Strong expertise in Agile development processes and tools such as Jira and Confluence.
• Experience breaking down complex technical requirements into well-structured tickets with clear acceptance criteria.
• Proven ability to collaborate with Engineering, QA, and Product teams in a high-speed, iterative environment.
• Strong analytical and problem-solving skills, with a high attention to detail.
• Excellent communication skills, with the ability to translate technical details for non-technical stakeholders.
• Experience in writing test cases and performing QA validation.
• Prior experience working in a high-growth, fast-paced company with competing priorities.

Preferred :

• Experience in complex system migrations involving multiple integrations.
• Knowledge of API workflows, data tracking, and monitoring tools.
• Familiarity with customer-facing digital products and internal operational platforms.