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Designation :Senior Batch Specialist
Key Expectations
Configure, test, andmaintainAlightu2019s proprietary Total Benefit Administrationu2122 (TBA) system to support client requirements
Deliveraccurateanalysis and test plans for low to medium complexity projects
Ensure smooth batch operations post-implementation and ongoing system stability
Support andmonitorautomated production jobs,addressingfailuresandensuringsmooth execution.
Mentor and coach new hires on batch configuration and test execution
Maintainhigh standardsof quality, accuracy, and compliance while meeting delivery timelines
Collaborate effectively with global teams and proactively communicate status and risks
Required Skills
Strong knowledge of US Benefits Domain (Health Management / Defined Benefits
/ Defined Contributions)
Hands-on experience with:
SQL (intermediate level)
SAS programming
Batch processing concepts
System analysis and testing (Unit & Integration)
Understanding of:
SDLC principles
Relational database concepts (tables, keys, queries)
Data flows and batch processing logic
Ability to debug and troubleshoot system and code issues
Excellent written and verbal communication skills
Strong analytical, problem-solving, and attention-to-detail skills
Ability to adapt to changing priorities and work independently
Role Description
The Senior Batch Specialistis responsible forconfiguring, testing, andmaintainingAlightu2019s Total Benefit Administrationu2122 (TBA) system. The role involves deliveringaccurateanalysis and test plans that reflect technical data extraction and coding requirements aligned with client needs.
This position works closely with client delivery teams to build and sustain a comprehensive system platform supporting all client requirements. Post-implementationthe role ensures batch operations run smoothly and remain current.
In addition to technical responsibilities, the Senior Batch Specialist plays a key role in coaching and mentoring new associates, contributing to quality management, shared services support, and effective communication across teams.
Detailed Responsibilities
Production Support, Documentation & Ongoing Task Management u2013 65%
Quality Management & Testing u2013 10%
Coaching & Mentoring u2013 10%
Client & Internal Communication (SDT huddles, touchpoints) u2013 10%
Shared Services Support u2013 5%
Education
Bacheloru2019s degree in computer science, Mathematics, or equivalent analytical discipline
B.Tech/ BCA / MCA preferred
Experience
Prior experience with Alight / Aon / Wipro is an added advantage
Behavioral & Cultural Expectations
Treats everyone with respect and dignity embraces diversity
Adheres to the Alight Code of Conduct
Demonstrates ownership, initiative, and accountability
Our story
At Alight, we believe a companyu2019s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and True to our name we encourage colleagues to u201CBe Alight.u201D
Our Values:
Champion Peopleu202Fu2013 be empathetic and help create a place where everyone belongs.
Grow with purpose u2013u202FBe inspired by our higher callingofimproving lives.
Be Alight u2013u202Fact with integrity, be real and empower others.
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Itu2019swhyweu2019reso driven to connect passion with purpose. Alight helps clients gaina benefitsadvantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absencemanagementand navigation.
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With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
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Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
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Learn more atu202F.
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Alight requires all virtual interviews to be conducted on video.
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Benefits
We offer programs and plans for a healthy mind, body,walletand life becauseitu2019simportantour benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuingeducationand training as well as several voluntary benefit options.
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By applying for a position with Alight, you understand that, should you bemadean offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alightu2019s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.u202F You will be notified during the hiring process which checks are required by the position.
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Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
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At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
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As part of this commitment, Alight will ensure thatpersonswith disabilities areprovidedreasonableaccommodationsfor the hiring process.u202FIf reasonable accommodation is needed, please contactu202F.
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Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. u202F In addition, we take affirmative action to employ, disabled persons, disabledveteransand other covered veterans.
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Alight provides reasonableaccommodationsto the known limitations of otherwise qualified employees and applicants for employment with disabilities andsincerely heldreligious beliefs,practicesand observances, unless doing so would result in undue hardship. Applicants for employment may requesta reasonableaccommodation/modification by contactingtheir u202Frecruiter.
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Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does notnowor in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
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Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to otherentitiesincluding but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities including but not limited to subsidiaries, partners, or purchasers of Alight business units.
At Alight | NGA Human Resources our mission is to make HR work better. We help organizations worldwide pioneer digital HR, master payroll, ensure compliance, unlock workforce data, and deliver best-in-class HR operations. As a result, HR leaders can create better employee experiences, save money, and transform their organizations.We enable our clients to become better employers by designing, deploying, maintaining and operating HR as a service. Our HR business process services cover workforce management, time and attendance, local and global payroll, talent administration, and people analytics.
Job ID: 149275037
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