At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset u2014 who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

We are looking for a Senior Atlassian Engineer to own, scale, and enhance our Atlassian ecosystem primarily Jira, Confluence, and Jira Service Management, as part of the Enterprise Productivity Application team. In this role, you will be the go-to expert for all things Atlassian, combining deep platform administration expertise with automation and custom development to improve engineering and business workflows across the organization. You will serve as the technical lead for our Atlassian platform, driving best practices, governance, and continuous improvement. A secondary aspect of the role involves supporting integrations with cloud and DevOps tooling, making basic cloud infrastructure knowledge a plus but not the primary focus.

What You'll Do

u00B7 Own end-to-end administration of the Atlassian suite (Jira, Confluence, JSM)

u00B7 User management, permissions, workflows, schemes, custom fields, and configurations

u00B7 Project and space setup, maintenance, governance, and lifecycle management.

u00B7 Manage Atlassian Cloud or Data Center instances including upgrades, migrations, and health monitoringu00B7

u00B7 Design and implement scalable Atlassian solutions

u00B7 Customize Jira using ScriptRunner, Automation for Jira, Groovy scripting, and REST APIs

u00B7 Build and maintain complex workflows, post-functions, validators, and conditions

u00B7 Develop and manage integrations between Atlassian tools and third-party systems

u00B7 Act as the technical lead and subject matter expert for all Atlassian products

u00B7 Define and enforce best practices, naming conventions, standards, and governance

policies

u00B7 Guide teams on effective Atlassian tool usage, Agile board configurations, and process optimization

u00B7 Lead Atlassian platform migrations (Server to Cloud, project consolidations)

u00B7 Drive continuous improvement of the Atlassian ecosystem

u00B7 Analyze current configurations, identify gaps, clean up legacy schemes, and reduce technical debt

u00B7 Own and contribute to the Atlassian platform roadmap

u00B7 Evaluate and recommend Atlassian Marketplace apps and plugins

u00B7 Troubleshoot and provide advanced support

u00B7 Resolve complex issues related to permissions, workflows, performance, and integrations

u00B7 Optimize JQL queries, dashboards, filters, and reporting for stakeholders

u00B7 Manage incident escalations related to Atlassian platform availability

u00B7 Support cloud and DevOps integrations (secondary)

u00B7 Maintain integrations between Atlassian tools and CI/CD pipelines, monitoring, and DevOps platforms

u00B7 Basic understanding of cloud infrastructure (AWS/Azure/GCP) to support tool connectivity

u00B7 Collaborate across teams

u00B7 Work with engineering, IT, and business stakeholders globally

u00B7 Support Agile processes, SDLC workflows, and SAFe/Scrum ceremonies

Required Skills & Experience

u00B7 Bachelor's degree in Computer Science, Engineering, Information Technology, or related field

u00B7 7-8 years of hands-on experience with Atlassian products (Jira, Confluence, Jira Service Management)

Deep expertise in:

u00B7 Jira administration u2014 workflows, workflow schemes, permission schemes, notification schemes, custom fields, screens, and issue types

u00B7 Advanced JQL for queries, filters, and dashboards

u00B7 ScriptRunner (Groovy), Automation for Jira, and Jira REST APIs

u00B7 Atlassian Cloud administration or Data Center management

u00B7 Jira Service Management (JSM) configuration u2014 queues, SLAs, portals, and request types

u00B7 Confluence administration u2014 spaces, templates, permissions, and macros

Experience with:

u00B7 Atlassian Marketplace app evaluation, installation, and management

u00B7 Platform migrations (Server to Cloud, project merges/splits)

u00B7 Agile frameworks (Scrum, Kanban, SAFe) and SDLC processes

u00B7 Building custom Jira plugins or Forge/Connect apps

u00B7 System integrations and cross-tool dependencies

u00B7 Basic/working knowledge of (secondary):

u00B7 Cloud platforms (AWS, Azure, or GCP) u2014 general understanding

u00B7 CI/CD tools (Jenkins, GitHub Actions, etc.) and how they integrate with Atlassian

u00B7 DevOps practices and monitoring tools

u00B7 Strong communication, documentation, and stakeholder management skills

u00B7 Good understanding of Data and AI usage for process automation

Nice to Have

u00B7 Atlassian certifications (ACP-100, ACP-120, ACP-610, etc.)

u00B7 Experience with Atlassian Forge or Connect app development

u00B7 Experience managing Atlassian at enterprise scale (5,000+ users)

u00B7 Exposure to enterprise architecture practices

u00B7 Experience with Okta (SSO/SCIM provisioning for Atlassian)

u00B7 Experience with ServiceNow integration

u00B7 Experience with Snowflake

WHY JOIN OUR TEAM AT SNOWFLAKE

Joining our Enterprise Productivity Application team means working at the intersection of platform engineering and business impact, where your contributions directly shape how teams across Snowflake collaborate and deliver. You will have the opportunity to lead and evolve a critical Atlassian ecosystem at enterprise scale. Our team values innovation, ownership, and continuous improvement, giving you the autonomy to drive meaningful change. If you are passionate about building scalable Atlassian solutions and enabling high-performing teams, this is the place to grow your career.

Snowflake is growing fast, and we are scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact

Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: