Senior Associate, SAP Basis

Position Responsibilities

In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and the level of judgment required.

ResponsibilityPercent of TimeProblem-solving and troubleshooting40%Technical expertise and proficiency in SAP Basis50%Adherence to Zoetis standards, Continuous improvement, and best practices10%

Organizational Relationships

Provide the primary groups or key positions that this position will interact with as a regular part of the position responsibilities. Include any external interactions as appropriate.

• Interacting with business stakeholders to gather reporting requirements, understand business processes, and ensure that technical solutions align with organizational goals and objectives.
• Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within the client's IT landscape.
• Coordinate with developers and other members of the development team to implement technical system solutions, share knowledge, and address technical challenges.

Education and Experience

Indicate the formal education, certification or license required and/or preferred. Include the minimum number of years of relevant experience required for the position (where legally permissible).

Education:

• Bachelor's degree or equivalent experience in Technical, System Administration, IT Infrastructure Management, or a Business field.

Experience:

• 5 or more years of Enterprise SAP Basis Administration experience with multiple full life cycle implementations, upgrades, and migrations.
• At least 3 years of system/database administration experience.
• At least 3 years of working in a cloud-hosted environment.
• Thorough understanding of computer infrastructure and operations, including cloud-based solutions.
• Ability to work independently, manage multiple priorities, and work in an unstructured environment.
• Excellent customer relationship management skills.
• Experience in life sciences / pharmaceuticals industry preferred.

Technical Skills Requirements

Indicate the technical skills required and/or preferred, as applicable to the position.

• Extensive experience with system administration of SAP systems in several or all of the following areas:
• Basis Administration, Change Management, System Architecture, Transport Management, system performance, analyzing ABAP dumps, workload analysis, buffer tuning, database administration.
• Operating systems (UNIX or Windows)
• Databases (Oracle, SQL Server, MaxDB etc.)
• Strong technical skills coupled with knowledge of, and experience in the following areas:
• SAP ECC, APO, MDG, SAP PI, GRC, NFe, Vistex & Hybris Commerce, MS Azure Integration, HANA/S4 HANA, OpenText, Onapsis.
• Solution Manager and Change Management.
• Landscape Design, Sizing, Installation, and Integration.
• System Upgrades, Support Packs, Enhancement Packs, and Disaster Recovery.

Physical Position Requirements

Note the physical conditions in which work will be performed, if applicable to the position. Examples: Lifting, sitting, standing, walking, ability to travel, drive, unusual attendance requirements, weekend work or travel requirements, etc.

• Regular working hours are from 3:00 AM to 12:00 PM EST (ICC Second Shift).
• Sometimes, more overlap with the EST Time zone is required during production go-live.