Senior Specialist - Infra - Generalist - IN
The role is responsible for monitoring and maintaining an organization's IT systems.
Key Responsibilities And Duties
- Responsibilities include support for existing software applications as well as physical infrastructure, system diagnostics and solving hardware or software faults etc.
- This job family includes a wide variety of Tech Support roles such as Maintenance Engineers, Help Desk Operators, Applications Support Specialists etc.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5+ Years Required; 7+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
8IC
Network Release Manager and Logistics Role
- Manage and drive network refreshes
- Work with vendor to drive changes and manage logisitics for hardware, software and business partner
- Oversee project deployments, planning and changes in schedules
- Work closely with release team to ensure the network changes are properly managed
- Perform administrative tasks for the logisitcs team
- monthly reporting and cost management
Related Skills
Agile Methodology, Analytical Skills, Automation, Cloud Platforms, Configuration Management, Data Management, Infrastructure Deployment, Infrastructure Support, IT Infrastructure, Network Administration/Maintenance, Problem Solving, Programming, Project Management, Relationship Management, Technology Systems
Anticipated Posting End Date
2026-08-31
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients lives grows stronger.
Benefits And Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If You Are a U.S. Applicant And Desire a Reasonable Accommodation To Complete a Job Application Please Use One Of The Below Options To Contact Our Accessibility Support Team
Phone: (800) 842-2755
Email: [Confidential Information]
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of TIAA Global Capabilities, click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
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Job Title: Senior Network Logistics– Network Lifecycle & Release
Management Band: 8IC (Individual Contributor)
Location: Pune preferred, Mumbai optional
Work Schedule: Standard weekday hours; minimum 2 weekends/month mandatory during release cycles
Role Summary Seeking a senior individual contributor to own end-to-end network lifecycle management, release governance, and vendor/partner coordination. This role bridges technical execution with business stakeholder management, ensuring seamless delivery of network changes, hardware refreshes, circuit provisioning, and software/licensing lifecycle. No direct reports — deep technical and coordination ownership required.
Key Responsibilities
Own network lifecycle management — planning, EOL/EOS tracking, refresh roadmaps, and capacity forecasting
Lead network release management: scheduling, risk assessment, change approval, and post-release validation
Coordinate with internal business units and external partners on change windows, impact assessments, and communication
Manage vendor relationships for hardware procurement, circuit provisioning, and software licensing renewals
Drive SLA adherence with vendors on delivery timelines, support escalations, and contract compliance
Maintain accurate asset inventory, license compliance, and audit readiness
Provide mandatory weekend support (minimum 2 weekends/month) during scheduled release windows
Partner with security, architecture, and operations teams to align releases with enterprise standards
Required Qualifications
12–15 years in network infrastructure, with demonstrated ownership of lifecycle/release management
Active network certification mandatory (CCNP, CCIE, or equivalent vendor-recognized certification)
Strong vendor management experience (hardware OEMs, telecom/circuit providers, software licensors)
Working knowledge of ITIL change/release management practices
Excellent stakeholder communication skills — internal and external
Availability for minimum 2 weekends/month during release cycles (non-negotiable)
Preferred Qualifications
ITIL Foundation/Intermediate or PMP certification
Experience with network monitoring/ITSM tools (ServiceNow, SolarWinds, etc.)
Exposure to multi-vendor environments (Cisco, Juniper, Palo Alto)
