Location: Bangalore
(WFO)
Grade: H1
Designation: Senior Associate
Process: US Bank
Number of Positions: 15
Minimum Criteria
- All H1 grade employees can apply. It will be a lateral movement for H1 grade employees.
- Applicants should have completed a minimum tenure of 12 months in the organization and 12 months in their current role as on 01st August 2026.
- Performance rating of CME or above in the last 6 months.
- No documented disciplinary issues/PIP in the last 6 months.
Role & Responsibilities
- Has a minimum of 12 months of experience in the Residential Mortgage platform and demonstrates a strong understanding of mortgage documentation, processes, and compliance requirements
- Possesses in-depth knowledge of assigned processes and serves as a reliable point of contact for process-related guidance, support, and issue resolution
- Demonstrates strong learning agility, quickly adapts to new responsibilities, embraces challenges, and consistently delivers results in the assigned role
- Effectively clarifies process-related queries, exceptions, and decision-making rationale, ensuring adherence to process guidelines and business requirements
Educational/Professional Qualifications
- Graduate degree or equivalent of (10+2+3) year of education
Required Skills
- Very Good knowledge of US Mortgage Servicing in specific.
- Expert in the current process and understand the process requirements related to whichever process he is working.
- Good understanding of reports and performance management.
- Ability to work under stringent deadlines and work with the team to meet deadlines.
Competencies That Will Be Assessed
- Mortgage Process and Domain expertise
- Communication and Collaboration
Selection Procedure
- HR Screening
- Group Discussion (If required)
- Personal Interview
Application Process & Timelines
Last date to apply on the job posting is 28th August 2026
PS: Strictly no extension allowed on Timelines
The selected candidates must be released with immediate effect from the date of the announcement of the results. 
