Senior Associate Engineer

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel's Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Manage project & work closely with engineering on ENTERPRISE Business GPON/XGSPON project implementation to realise and ensure fault-free service roll-out to customers & network infrastructure.
• Manage commissioning of new POLCAM OLT to meet project timeline.
• Manage and liaise with vendors, engineering and operation teams on fault simulation investigation, and problem analysis.
• Manage, maintain, and enhance inhouse broadband servers including but not limited to security patches, and OS update.
• Accessing and managing firewall policies via the command line interface
• Analyse and review the vulnerability scan & security report for inhouse servers.
• Liaise and coordinate with internal stake holders, equipment and service providers and partners to ensure swift and efficient resolution of faults.
• Monitor and take remedial action on pro-actively and reactively detected services and network infrastructure faults till closure.
• Mange the operation issues, escalate chronic/technically complex cases to the Vendors and follow-up till closure.
• Documenting all Incidents and events through Incident ticketing system.
• Identify areas of improvements to reduce Infrastructure faults and improve monitoring capability.
• Perform preventive and corrective maintenance like network device hardware and software upgrade
• Any other tasks assigned by the manager.

Skills for Success:

• Diploma in Electronics Engineering, Telecommunications, or a related field.
• Available to work non-office hours for network incident support and restoration.
• Willing to work and be based in Singapore.

Are you ready to say hello to BIG Possibilities

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!