Roles and Responsibilities
- Ability to identify customers LTL/PTL requirements and clearly communicate the product
- offerings to match their needs.
- Service a geographical area/client segment to generate leads & sign new customers. Responsible for negotiation & pricing closure.
- Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a personal service.
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Conversion of qualified leads into customers (First Time Buyers) across Major, Small and Medium Business Accounts and develop and penetrate existing accounts (Retention and Development).
- Act as the customers main point of contact, by liaising closely with the relevant departments
- within Delhivery to ensure that their queries, problems or issues are dealt with appropriately.
- Monitor the health of accounts, service levels and enhace SOW growth. Prepare and present
- weekly/monthly reports detailing sales achieved and those predicted against targets.
- To continually develop knowledge of Deliverys products/services and general commercial
- awareness to provide the best possible solutions to the customers.
Desired Skills and Experience
- Candidate should have 2-7 yrs. experience in Logistics / SCM BD Role
- Candidate should have excellent communication skills, good negotiation & co-ordination, market intelligence, generate business inquiries, expanding sales & ensure the profitability of the
- company
- New acquisition skills required
- Analytical bent of mind and good data analysis skills
- Willing to travel and are ready to visit as per the company ask
- A positive attitude and a desire to promptly resolve potential customer issues or complaints to
- support business growth.
- Go getter and responsibility taker who will ensure that we hit monthly targets with given margins
