Job Purpose
We are seeking a detail-oriented and proactive Back-Office Support Specialist to support and enhance internal financial operations tools. This role is critical in ensuring the smooth execution of daily processes, maintaining data integrity, and supporting reconciliation and remittance workflows. The ideal candidate will have a strong technical background and experience working in financial services or operations support environments.
Essential Skills
Desired Skills and Experience
- 4-6 years of experience working as DevOps engineer
- Primary Technologies: C#, SQL
- Strong analytical and troubleshooting skills
- Ability to work independently and in cross-functional teams
- Excellent communication and documentation skills.
- Foundational knowledge of financial instruments and concepts, including asset types, trade lifecycles, and securities commonly associated with hedge funds.
Key Responsibilities
oManage and monitor the End-of-Day (EOD) job to ensure timely and accurate execution.
oProvide daily operational support for internal financial systems, resolving issues promptly to minimize business disruption.
- Fund Admin Mapping & Maintenance
oActively maintain Fund Admin (NT) mapping, enabling the operations (OPS) team to adjust mappings as needed through dedicated functions.
oDevelop and manage mapping for 1WS fund, ensuring accuracy and consistency across systems.
oManage mappings from multiple sources of data ensuring that the data can be utilized by different teams.
oOversee the reconciliation (recon) process, identifying gaps and implementing new functions to streamline and automate workflows.
- Remittance Data Management
oCollaborate with internal teams to import, update, and verify data, ensuring data integrity and completeness.
oCollaborate with RPL/NPL teams to import, update, and verify remittance data, ensuring data integrity and completeness.
Key Metrics
- Primary Technologies: C#, SQL
- Tool: JIRA
Behavioral Competencies
- Good communication (verbal and written)
- Experience in managing client stakeholders