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Dbs Bank

Senior Assoc, Senior Support Analyst, Global Financial Markets Technology, Group Technology

5-7 Years
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  • Posted 8 days ago
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Job Description

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Timely triaging, root cause analysis, and implementation of preventive actions to ensure seamless change execution
  • Provide end-to-end operational support for 24x7 applications across various environments
  • Conduct real-time validation of application health and connection availability
  • Promptly address monitoring alerts and resolve user issues, both technical and functional
  • Coordinate support for change requests and deployments.

Requirements

  • Minimum 5 years of experience as a Support Analyst or in a similar role
  • Strong problem-solving and analytical skills to identify and resolve complex issues
  • Proficient in using monitoring tools and techniques to proactively identify and address application health concerns
  • Excellent communication and collaboration skills to work effectively with cross-functional teams
  • Ability to work under pressure and meet tight deadlines

Location:

DBS Asia Hub

Job:

Analytics

Schedule:

Regular

Employee Status:

Full time

More Info

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About Company

Job ID: 150710815

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