We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Location: Hyderabad & Adjoining Areas
Company: BD India Pvt. Ltd.
Role Purpose
The Front-Line Associate will be responsible for supporting the execution of BD's Medical Delivery Solutions portfolio at the customer interface level. The role focuses on ensuring effective product utilization, clinical support, and customer engagement across hospitals, clinics, and healthcare institutions in Hyderabad and nearby regions.
Key Responsibilities
1. Customer Engagement & Support
- Build and maintain strong relationships with healthcare professionals (HCPs), including doctors, nurses, and procurement teams.
- Provide frontline support for BD's medical delivery products, ensuring customer satisfaction and trust.
- Act as the first point of contact for product-related queries and basic troubleshooting.
2. Product Demonstration & Training
- Conduct product demonstrations and in-service training sessions for clinical staff.
- Ensure correct usage of medical devices in line with clinical protocols and safety standards.
- Educate customers on product features, benefits, and value proposition.
3. Sales & Business Support
- Support the sales team in achieving regional targets through effective execution at the ground level.
- Assist in product trials, conversions, and new customer onboarding.
- Provide market intelligence, competitor activity insights, and customer feedback.
4. Operational Excellence
- Ensure timely coordination of product deliveries, installations, and post-sales support.
- Maintain accurate records of customer interactions, training sessions, and field activities.
- Adhere to company policies, compliance standards, and quality guidelines.
5. Territory Coverage
- Efficiently manage assigned territory covering Hyderabad and surrounding areas.
- Plan and execute daily field visits to hospitals, nursing homes, and diagnostic centers.
Key Requirements
Education
- Bachelor's degree in Life Sciences, Pharmacy, Nursing, Biomedical Engineering, or related field.
- MBA preferred
Experience
- 1-4 years of experience in healthcare, medical devices, or pharmaceutical industry.
- Experience in clinical support, product demonstration, or hospital engagement preferred.
Skills & Competencies
- Strong communication and interpersonal skills.
- Basic clinical understanding of medical devices and hospital workflows.
- Ability to influence and build rapport with healthcare professionals.
- Good organizational and problem-solving abilities.
- Willingness to travel extensively within the assigned territory.
Preferred Attributes
- Prior experience in medical delivery systems, infusion therapy, or related product segments.
- Familiarity with hospital procurement and decision-making processes.
- Customer-centric mindset with a focus on service excellence.
Reporting Structure
- Reports to: Branch Manager - Medical Delivery Solutions
Why Join Us
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit .
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
IND Hyderabad - Workstein Collaborative Spaces
Additional Locations
Work Shift
