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Senior Application Monitoring Engineer

Senior Application Monitoring Engineer

SailPoint Technologies
4-7 Years
Not Disclosed
Quick Apply
  • Posted a month ago
  • Over 100 applicants have applied

Job Description

Responsibilities:

  • Oversee the platform's stability and performance as part of a 24/7 NOC team and monitor production releases based on complexity and risk assessment.
  • Build, manage, and scale reliable cloud production services to enhance operational efficiency.
  • Design, develop, and improve end-to-end reliability and maintainability for all SailPoint SaaS services.
  • Coach engineering teams on observability best practices and defining Service Level Objectives (SLOs).
  • Lead post-incident reviews and define effective preventive actions.
  • Collaborate with developers to improve system reliability through embedding programs.
  • Provide guidance, best practices, and support as part of an SRE Centre of Excellence.
  • Manage cross-functional requirements by working with Engineering, Product, Services, and other teams.
  • Develop and implement automation tools and processes to streamline operations and enhance system performance.
  • Mentor team members on design reviews, code, test cases, automation, observability, root cause analysis, and self-healing.
  • Drive operational excellence for frictionless operations, optimal on-call performance, and enhanced customer experience.

Key Skills

About Company

SailPoint is the Worldwide Leader for Enterprise-Class Identity GovernanceWe minimize risk and maximize business growth by managing access to data and resources across your enterprise. We do it effectively and securely for every person who interacts with your organizationany user, on any device, anywhere in the world.We were first to recognize that companies could benefit from an approach to identity that addresses both IT and business priorities. We developed a unique risk-based model and leveraged that approach for everything from compliance to user provisioning. Then we followed that with the industrys first solution for truly extending enterprise identity management to applications in the cloud