Position Overview:
As a Systems Administrator with the MRI Software IT Services Team, you will work across Private and Public cloud technologies, learning business processes whilst being exposed to exciting new technologies such as VMWare vCentre, Azure, SQL/Oracle Databases, Citrix, along with several other backup, antivirus, monitoring, networking and operational tooling.
In this position, you will assist with a wide range of IT operational and project related duties such as Microsoft Active Directory management, VMware Virtual Machine deployment and configuration, Anti-Virus and security vulnerability activities, deploying virtual web servers, creating and maintaining DNS records and be fully immersed in day-to-day operational IT Services activities, related to application support. Being a part of a global organization and servicing clients across the globe, there may be a requirement too
Responsibilities:
- Deployment and configuration of Application releases
- Able to perform duties on a shift/roster depending on requirements from business
- Ability to work overtime/standby as and when required
- Citrix Troubleshooting
- Installation and management of IT, monitoring and security tools
- SQL Server, Oracle server and DB administration
- Managing and administering service desk ticketing system queues
- Review of SOPs and documentation
- Remote Desktop Gateway management, configuration, and troubleshooting IPSEC Tunnels and administration
- Configuration of monitoring tools
- Active Directory management and troubleshooting
- VPN Configuration and troubleshooting
- General vCentre management and troubleshooting
- SFTP Server management
- IIS/Web Server administration and troubleshooting
- Certificate Management
- SMTP Relay server troubleshooting and management
- Azure Kubernetes Cluster Services
- Patching and Updates
- Server Builds and Software deployments
- Standby and Overtime duties required
- Client and Stakeholder Engagements
Knowledge and Skills:
- Strong interest in general IT (Networking, Operating Systems, Scripting, SQl/Oracle database administration)
- Attention to detail, ability to follow SOPs and suggest improvements to documentation and processes
- Ability to multi-task and prioritize accordingly
- Strong Interpersonal Skills with focus in Customer Centricity
- Strong vendor management skills
- Ability to work and collaborate across global and regional teams
- Attention to detail
- Accountability and ownership of Problem and Incident management
Education
- BE in Computer Science or equivalent work experience
- Azure Certified or working towards
- Database Administration Certified
- VMWare Certification a plus
- Security Certification a plus
Benefits:
- Flexible working arrangements (3 days in the office)
- Annual performance-related bonus
- 6x Flexi Fridays: knock 2.5 hours off your day on any day
- Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!
About Us
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
