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Senior Analyst, Software Quality Assurance
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Job Description
Job Description
Who You Are:
Who You Are:
- A self-driven, proactive QA professional with 5+ years of experience preferably in POS testing.
- Experienced or open to learn testing physical POS terminals, payment peripherals (card
- readers, receipt printers, barcode scanners), and integrated payment gateways etc.
- A strong technical leader who naturally takes ownership of projects, solves complex problems, and guides team members without needing step-by-step direction.
- Passionate about quality, store systems, and mentoring junior QA analysts to elevate overall team performance.
- An effective communicator capable of working seamlessly with cross-functional store systems, product, and engineering teams.
- Lead end-to-end functional, integration, and regression testing across various POS machines,payment terminals, and store systems.
- Mentor junior QA team members, provide technical guidance, and systematically review theirtest plans, test cases, and execution logs.
- Take proactive leadership in defining test strategies, identifying project risks, and driving defectresolution with developers and vendors.
- Map complex business requirements and store workflows to comprehensive test cases,scenarios, and execution matrices.
- Validate API integrations, database updates, log files, and message queues supporting front-end POS transactions.
- Participate in daily stand-ups, create test execution status reports for leadership, and maintainclear visibility into release readiness and quality metrics.
- Continuously evaluate and refine testing workflows, tools, and practices to identify opportunitiesfor process improvement and optimize QA efficiency.
- Deep understanding of Retail Store Operations, Omnichannel retail workflows (BOPIS, storereturns, inventory sync), and POS ecosystem architecture.
- Proficiency with API testing tools (Postman, REST/SOAP) and SQL queries for backend datavalidation.
- Experience with QA management and defect tracking tools such as Jira, Confluence ,TestRail,Zephyr etc
- Good to Have: Automation testing experience using any POS-compatible automation tools.
- Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
- Exposure to rewarding career advancement opportunities across retail, digital, and corporate divisions.
- A culture that promotes a healthy, fulfilling work/life balance.




