Prepare, review, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings
Manage a select group of customers as their primary point of contact
Ability to research and resolve jurisdictional notices on behalf of customers
Responsible for the on-boarding and validation of new sales/use tax returns customers
Responsible for identifying and improving automation to serve our customers across a variety of market and tax verticals.
Communicate regularly and effectively with customers, jurisdictions and other internal teams as part of research and resolution
Perform QA related to sales and use tax content and form changes
Manage workload to effectively meet deadlines
Identify ways to improve process and/or technology to better serve our customers.
Work collaboratively with all staff members and management
Prepare, review, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings
Serve as trusted resource for critical troubleshooting & questions needed to reduce risk in-cycle
Expert knowledge of jurisdiction's website & taxpayer experience when manually imputing filing information (data input nuances; limitations)
Qualifications/Skills
(I3) Sr. Tax Analyst: Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
Works during US business hours
Strong analytical, research, and problem solving skills
Excellent written and verbal communication skills
Ability to work independently yet still function as a team player
Ability to prioritize and multi-task to meet strict filing deadlines
Ability to learn and adapt to different software applications and tools
Must have advanced knowledge of Microsoft Office, including Excel (functions include power pivot, vlookup, hlookup, etc.)
Preferred Qualifications
Advanced degree in accounting or finance
Experience with a Big 4 firm, large corporate tax department of a multinational company, or large ERP integration
Expert understanding of an Avalara customer's data flow from AvaTax portal to Returns Console
Deep understanding of user platform features related to jurisdiction (nexus; exemptions; marketplace; rules; filing calendars; reporting; transactions)
Basic overall knowledge and understanding of transaction flow across the business and subsequent impacts to returns preparation and filing (advanced knowledge is a plus)
