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Senior Analyst - OCM Training Developer - USI

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Job Description

Summary

Position Summary

GFS Deployment Change Management Support- Training Developer

The Team

Global Finance Services (GFS) is Deloitte's global organization that uses the latest generation SAP S4 HANA technology to provide participating member firms with a fully managed finance shared service. This effort is part of the SWIFT program, a multi-year global finance transformation program.

The Global Process Owner (GPO) Center of Excellence (CoE) supports and maintains the integrity of the SWIFT S4 global template functionality and processes with a focus on further globalization and standardization.

Work you'll do

The Change Management thread of the GPO partners with stakeholders across the globe to manage the organizational change activities for the SWIFT initiative (e.g., communications and training development) and to promote adoption of the SWIFT S4 global template amongst member firms. We areseeking a full-time training developer to build training materials in support of the SWIFT S4 HANA project implementation.

Specific responsibilities and duties:

  • Works closely with the Global GPO Change Management and Training Leads/team to fulfill the mission and responsibilities of the GPO Change Management thread
  • Creates new or update existing training materials, based on SWIFT's monthly releas bundles. Support will consist of updating screenshots and verbiage / text in existing training materials or creating new materials based on deployed enhancements (e.g., Instructor-led Training, Web-based training/eLearning, and Quick Reference Guides (QRGs))
  • Develops new training materials (including courseware, QRGs, video simulations, and / or marketing videos) for Global Template projects deploying as part of the GFS/SWIFT annual roadmap. All training materials developed will be based on change impacts and training needs identified during project implementation
  • Leverages standard GPO learning tools, templates, and platforms to build/update training materials

Role: Training Developer

Level: Senior Analyst

Location: USI Hyderabad

Job Specific Skills/Qualifications:

  • Bachelor's Degree required
  • 3-5 years of related professional service experience
  • Experience with SAP and core Microsoft Office packages are essential
  • Strong experience with SAP training content development and storyboarding
  • Strong understanding of change management lifecycle activities including communications, change impact assessment, and training content and delivery
  • Strong experience developing training for technical implementations and/or transformation projects
  • Strong experience with using enterprise learning / content authoring tools, such as SAP Enable Now, Brainshark, Adobe, etc
  • Proven track record within Deloitte supporting global transformation projects OR similar experiences supporting change management in a comparable global professional services organization
  • Ability to structure and storyboard deliverables
  • Strong oral and written communication skills
  • Ability to prepare and make presentations
  • Collaborate with subject matter experts and member firm representatives regularly
  • Ability to learn quickly and execute tasks
  • Ability to work independently and manage multiple task assignments
  • Ability to work under constantly changing conditions and tight deadlines
  • Strong problem-solving skills with the ability to exercise mature judgment
  • Demonstrated experience of working across cultures and countries
  • Demonstrated experience interacting with virtual teams across multiple time zones and in a matrix organization

Other Details:

  • Location Hyderabad, India (required)
  • Should be able to work in a 2 pm 11 pm IST shift based on business needs

How You Will Grow

At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want allourpeopletodevelopintheirownway,playingtotheirownstrengthsastheyhonetheirleadershipskills.And,asa part of our efforts, we provide our professionals with a variety of learning and networking opportunitiesincluding exposure to leaders, sponsors, coaches, and challenging assignmentsto help accelerate their careers along the way. Notwopeoplelearninexactlythesameway.So,weprovidearangeofresources,includingliveclassrooms,team-based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the-art, world-class learningcenterintheHyderabadoffice,isanextensionoftheDUinWestlake,Texas,andrepresentsatangiblesymbol of our commitment to our people's growth and development. Explore DU: The Leadership Center inIndia .

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Ourpositiveandsupportivecultureencouragesourpeopletodotheirbestworkeveryday.Wecelebrateindividualsby recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered,confident,andaware.Weofferwell-beingprogramsandarecontinuouslylookingfornewwaystomaintaina culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life atDeloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 320517

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Job ID: 138529925