Senior Analyst – Operation Management

-Process monthly, weekly, and daily requests for addition, deletion, or correction of employee data across all accounts.

-Prepare premium calculations and ensure master files are consistently updated and maintained.

-Check and maintain cash deposit trail balances.

-Ensure timely issuance of E-cards.

-Book revenue accurately on the system, aligning transactions with client requirements.

-Coordinate closely with clients and underwriters to ensure smooth processing and address issues promptly.

-Apply critical thinking and make sound judgments based on evidence.

-Maintain confidentiality while handling sensitive information.

-Continuously learn and develop new skills to enhance operational effectiveness and quality assurance.