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At BCE Global Tech we are on a mission to modernize global connectivity, one connection at a time. We aim to build the highway to the future of communications, media and entertainment, determined to emerge as a powerhouse within the technology landscape in India team in Bengaluru.
We bring ambitions to life through design thinking that bridges the gaps between people, devices and beyond, fostering unprecedented customer satisfaction through technology.
Our core values support a customer-centric approach and the harnessing of cutting-edge technology to provide business outcomes with positive societal impact. Guided by innovation and a commitment to progress, we're shaping a brighter future for the generations of today and tomorrow.
If you would like to be a part of a team of thought-leaders pioneering advancements in 5G, MEC, IoT and cloud-native architecture, we'd love to hear from you.
We are looking for an experienced Adobe Analytics Analyst with strong expertise in digital analytics, customer journey analysis, and data visualization. The ideal candidate will work closely with business, marketing, and technical teams to translate data into actionable insights, optimize digital experiences, and drive data-informed decision-making.
Key Responsibilities
- Lead the implementation, configuration, and ongoing management of Adobe Analytics for web and digital platforms.
- Analyze user behavior, traffic patterns, and conversion funnels to identify optimization opportunities.
- Design, build, and maintain dashboards and reports using Adobe Analytics, Customer Journey Analytics (CJA), and visualization tools
- Collaborate with stakeholders to define KPIs, measurement frameworks, and reporting requirements
- Implement tracking solutions using tags, variables, events, and processing rules
- Support Customer Journey Analytics use cases by integrating and analyzing cross-channel data
- Perform deep-dive analyses to uncover trends, anomalies, and insights
- Ensure data accuracy, governance, and best practices across analytics implementations
- Integrate data from RESTful web services/APIs and third-party platforms where required
- Provide recommendations to improve digital performance and customer experience
- Document analytics solutions, processes, and best practices
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred).
- 5+ years of hands-on experience with Adobe Analytics
- Strong experience in Web Analytics concepts (page views, events, funnels, attribution, segmentation)
- Proven ability to analyze large datasets and translate them into business insights
- Experience working with data visualization platforms (Adobe Workspace, Power BI, Tableau, or similar)
- Solid understanding of digital marketing, customer journeys, and online user behavior
- Excellent communication and stakeholder management skills
Preferred Skills
- 5+ years of experience with Adobe Customer Journey Analytics (CJA)
- Strong background in data visualization and storytelling
- Experience consuming or integrating data via RESTful Web Services / APIs
- Knowledge of tag management systems (Adobe Tags/Launch, GTM)
- Working knowledge of SQL, JavaScript, or Python
- Experience in A/B testing, personalization, or experimentation tools
- Familiarity with Agile methodologies
What We Offer
- Competitive salaries and comprehensive health benefits
- Flexible work hours
- Professional development and training opportunities
- A supportive and inclusive work environment
- Access to cutting-edge technology and tools.
