Senior Admissions Counselor

Company Description Hero Vired is focused on helping ambitious professionals convert their passion into meaningful career success through advanced skills and immersive learning experiences. The organization offers industry-relevant programs designed to support significant career transformation and long-term growth. Hero Vired emphasizes action-oriented learning, encouraging learners to proactively build capabilities that place them among top performers in their fields. Team members work in a dynamic environment that values initiative, continuous improvement, and measurable impact on learners careers.

Role Description The Senior Admissions Counselor will manage the end-to-end admissions process for prospective learners, guiding them from initial inquiry through enrollment. Day-to-day responsibilities include engaging with prospective learners via calls, emails, and meetings, understanding their goals, and recommending suitable Hero Vired programs. The role involves explaining program details, addressing queries, conducting eligibility checks, and maintaining accurate records in admissions and CRM systems. The Senior Admissions Counselor will collaborate with academic and marketing teams to support enrollment targets, provide feedback on prospective learner needs, and ensure a high-quality admissions experience. This is a full-time, on-site role based in New Delhi, Noida and Dehradun.

Qualifications

• Candidates should possess strong Communication and Interpersonal Communication skills to engage effectively with diverse prospective learners.
• Candidates should possess Customer Service skills to deliver a professional, responsive, and supportive admissions experience.
• Candidates should possess Sales skills to convert qualified inquiries into enrollments while maintaining ethical and learner-centric practices.
• Candidates should possess Education-related knowledge or experience to understand program structures and guide learners on academic and career pathways.
• Relevant experience in admissions, counseling, or inside sales, preferably in education, edtech, or training domains.
• Ability to work with CRM tools and basic office software, with strong organizational and time-management skills.
• Bachelor's degree in any discipline; a background in education, business, or psychology is an advantage.
• Comfort working in a target-driven environment and collaborating with cross-functional teams in an on-site setting.