Senior Accounts Payable

• Manage end-to-end P2P activities, including invoice processing, payments, reconciliations and exception handling, in accordance with agreed SLA and quality requirements.
• Manage and monitor assigned P2P deliverables to ensure SLA, quality and operational requirements are met, proactively following up on outstanding items, identifying risks and escalating issues where required.
• Monitor operational performance and deliverables, including SLA, KPI, outstanding items and exceptions, and provide timely updates to the Team Lead/Manager on risks or service issues.
• Review and resolve complex transactions, payment issues, discrepancies and escalations in a timely manner.
• Manage vendor and stakeholder queries professionally and maintain effective working relationships with internal and external stakeholders.
• Ensure P2P activities comply with established policies, procedures, internal controls and applicable regulatory requirements.
• Support operational reporting, KPI monitoring, audit requirements and maintenance of appropriate process documentation.
• Apply analytical and problem-solving skills to identify recurring issues and support sustainable process improvements.
• Collaborate with Finance, Procurement, IT and other relevant stakeholders to resolve operational and system-related matters.
• Provide guidance and knowledge sharing to junior team members and support consistent application of P2P processes and best practices.
• Participate in continuous improvement, process standardisation, system enhancement, UAT and automation initiatives.
• Demonstrate ownership, professionalism and effective prioritisation in managing assigned responsibilities and service commitments.

Requirements:

• At least 5 years relevant P2P experience, preferably with a minimum of 3 years in an SSC or BPO environment.
• Professional Certificate, Diploma or Degree in Finance, Accounting, Business or equivalent.
• Experience in Microsoft Dynamics 365, Navision and/or Facility Management is an advantage.
• Good understanding of end-to-end P2P processes, controls and ERP systems.
• Strong analytical, problem-solving and organisational skills.
• Proficient in Microsoft Office, particularly Excel.
• Strong communication, interpersonal and stakeholder management skills.
• Experience in process improvement, transition, system enhancement or automation is an advantage.
• Experience in P2P operations for Australia and New Zealand is an advantage.
• Willing to work in accordance with AEDT time zone (Australia / NWE Zealand.