Senior Account Manager

Company Description

Xploreteq Integrated Solutions is a leading cybersecurity and digital risk management company, empowering businesses to build secure and resilient digital environments. Established in 2018, we have successfully delivered over 100 projects for 40+ enterprise clients across industries such as Manufacturing, Pharma, IT, Media, and High-Tech. Our expertise spans across areas like Cloud Security, Data Security Posture Management, Managed SOC (Security Operations Center), and Cyber Awareness training. With a customer-first approach and a focus on innovation, we are recognized for delivering tailored security solutions and measurable business outcomes. Based in Pune, we are proud to be one of the city's Most Promising Startups in 2019.

Role Description

We are looking for a Senior Account Manager for a full-time hybrid role based in Mumbai, with the flexibility for partial remote work. The Senior Account Manager will be responsible for managing client relationships, driving customer satisfaction, identifying new business opportunities, and coordinating with cross-functional teams to ensure project success. Responsibilities also include developing strategic account plans, executing client communication, identifying pain points, and offering tailored solutions to address customer needs.

Qualifications

• Experience in client relationship management, account planning, and project coordination
• Strong understanding of cybersecurity solutions such as Data Security, Cloud Security, Vulnerability Management, and Identity Access Management
• Excellent communication, negotiation, and presentation skills
• Proficient in business development and problem-solving with a data-driven approach
• Proven ability to manage multiple accounts, prioritize tasks, and meet deadlines
• 5+ years of experience in account management, preferably in the cybersecurity or IT services domain
• Familiarity with regulatory compliance and digital risk management is a plus
• Bachelor's degree in Business Administration, Information Technology, or a related field