Senior Account Manager - Client Servicing & Social Media - 3 Positions

JD: Senior Account Manager - Client Servicing & Social Media - 3 Positions

We are looking to hire individuals who are passionate and intelligent,andwho are willing to build a career in Client servicing or account management.

• Job role: Key Account Manager
• Experience: Min 5 years
• Job Location: Hyderabad
• Salary: depending on the relevance of experience and industry
• Industry Experience: Ad agency experience preferred but not mandatory

Responsibilities:

- Serve as the lead point of contact for all customer account management matters

- Build and maintain strong, long-lasting client relationships

- Be a part of the client meeting, take briefs, and communicate with various teams, be a part of the strategy pitch.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Meet clients every now and then to ensure the monthly plan of action and deliverables are met

- Clearly communicate the progress of monthly/quarterly initiatives to the client

- Forecast and track key account metrics

- Assist with challenging client requests or issue escalations as needed

Social Media:

- Work with clients and the team, to create a social media strategy that collaborates with marketing and advertising campaigns, and research top influencers, competitors, and trends in clients industries.

- Handle & optimise all the social channels of respective clients,(ex. Facebook, Instagram, Twitter, Google+, YouTube).

- Analyse and report social media actions on a monthly basis for successes and new opportunities.

- Should know how to set upand run campaigns across Facebook / IG.

Desired Skills:Very good Communication skills, Proactive, Independent Contributor, Should be able to work in a team.