Account Manager/ Senior Account Manager - Client Servicing
35+ Years | Mumbai | Full-Time
Location: Mumbai
Company: Magnanimous Ventures
Employment Type: Full-time
Industry Experience: Luxury Brands
About Us
Magnanimous is a creative powerhouse delivering innovative digital and experiential solutions that leave a lasting impact.
As a leading Luxury Digital & Event Agency in India, we craft bespoke brand experiences for discerning clients by blending creativity, technology, and storytelling.
At Magnanimous, we push boundaries, inspire engagement, and set new benchmarks in every project we undertake from luxury showcases and cultural summits to digital storytelling and immersive installations.
Website Link : https://magnanimous.com/
Role Overview
The Senior Account Manager Brand Experiences is responsible for leading client relationships,
driving conceptual development, and owning end-to-end delivery of brand experience projects.
The role requires translating client objectives into elevated, experience-led concepts and ensuring
seamless execution through strong team leadership, partner coordination, and operational
excellence.
Key Responsibilities:
Conceptualisation & Ideation
- Lead and contribute to concept development and experience ideation in response to client briefs
- Drive creative direction, formats, and narrative in collaboration with internal teams
- Ensure concepts are strategically feasible, brand-aligned, budget-appropriate, and execution-ready
- Confidently present concepts internally and support client presentations
Client Servicing & Communication:
- Own day-to-day client relationships and act as a trusted client partner
- Manage client communication, expectations, and feedback with confidence and discretion
- Translate client objectives into clear creative and executional direction
- Proactively identify risks, sensitivities, and dependencies
Project Ownership & Execution:
- Lead end-to-end execution of multiple brand experience and event-led projects
- Own timelines, budgets, scope management, and delivery standards
- Drive alignment across internal teams and external vendors
- Ensure consistency and excellence across all project touchpoints
Internal Leadership & Process:
- Work closely with cross-functional teams to ensure clarity, accountability, and alignment
- Guide and support Account Managers and Executives on assigned projects
- Ensure internal sign-offs and quality checks before client sharing
- Manage scope, timelines, and budgets with foresight and discipline
- Follow internal servicing processes, escalation protocols, and reporting structures
On-Ground & Live Leadership:
- Lead on-ground execution with calm authority and attention to detail
- Manage vendors, partners, and talent on-site
- Ensure a seamless client experience during live days
Functional Scope:
The Senior Account Manager will lead and oversee coordination across:
- Creative concept leadership and curation
- Set, spatial, and communication design coordination
- Logistics, operations, and technical planning
- AutoCAD and 3D render coordination
- Talent and artist management
- Sampling, detailing, and executional consistency
- F&B coordination aligned to brand and guest profile
- Venue scouting, evaluation, and liaison
Skills & Competencies:
- Strong conceptual judgement and aesthetic sensibility
- Polished, authoritative client communication
- High level of ownership and organisational rigour
- Exceptional attention to detail and follow-through
- Calm, solution-driven leadership in high-pressure environments
Experience & Qualifications:
- 3-5+ years of experience in brand experiences, experiential marketing, or events
- Proven experience leading complex, live brand experience projects
- Experience managing teams, partners, and senior client stakeholders
- Flexibility to travel and work extended hours as required
Sounds like you
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