Senior Account Executive

Admatazz is looking for a proactive, organised, and client-focused Sr. Account Executive with 4 years of experience, preferably in a digital, creative, or advertising agency.

The ideal candidate should have a good understanding of brand communication, digital campaigns, social media, and client servicing. The candidate should be comfortable managing day-to-day client communication, coordinating with internal teams, tracking project timelines, and ensuring the smooth execution of campaigns and deliverables.

We are looking for someone who is detail-oriented, takes ownership of assigned tasks, communicates effectively, and can work collaboratively with creative, social media, strategy, and other internal teams to deliver quality work.

Key Role:

1. Client Servicing & Communication

• Act as a point of contact for day-to-day client communication and queries.
• Build positive working relationships with clients and understand their requirements.
• Participate in client calls and meetings, take notes, and track follow-up actions.
• Ensure timely communication of updates, feedback, and project status to clients.
• Coordinate with internal teams to address client requirements and resolve queries.

2. Account & Project Coordination

• Coordinate projects from briefing to execution and final delivery.
• Prepare clear briefs based on client requirements and share them with the relevant internal teams.
• Track project timelines, deliverables, approvals, and feedback.
• Follow up with creative, copy, design, social media, and production teams to ensure timely execution.
• Identify potential delays or challenges and escalate them to the Account Manager when required.

3. Campaign & Content Execution

• Support the execution of digital campaigns, social media content, and brand communication initiatives.
• Ensure that creative deliverables are aligned with client briefs and brand guidelines.
• Coordinate content calendars, campaign assets, and other communication requirements.
• Stay updated with social media trends, digital formats, and relevant industry developments.
• Assist in implementing campaign ideas and content recommendations in coordination with internal teams.

4. Internal Team Coordination

• Work closely with creative, copy, design, social media, strategy, and production teams.
• Communicate client feedback clearly and ensure the required revisions are coordinated.
• Ensure all stakeholders are aligned on briefs, timelines, and deliverables.
• Manage multiple tasks and priorities efficiently.
• Maintain clear communication between clients and internal teams throughout project execution.

5. Account Support & Growth

• Understand client brands, products, services, and business objectives.
• Identify opportunities to suggest relevant content ideas and campaign initiatives.
• Support Account Managers in developing presentations, proposals, and campaign recommendations.
• Assist with new business pitches and other account-related requirements when needed.
• Contribute to building strong client relationships and improving account satisfaction.

6. Reporting & Documentation

• Maintain project trackers, content calendars, meeting notes, and account documentation.
• Track pending approvals, feedback, revisions, and deliverables.
• Prepare regular project updates and status reports.
• Ensure account-related information and communication records are organised and up to date.
• Support Account Managers in monitoring project progress and client satisfaction.