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Hiring: Security Tools Support Engineer (Multi-Skilled)
We are looking for a
highly skilled Security Tools Support Engineer with strong hands-on experience in
infrastructure and system operations. This is
not a SOC role — we're specifically seeking professionals who can support and manage enterprise security tools.
Key Requirement
✅ Candidate must have
at least 2 core security skillsets from the below:
- Akamai
- DLP (Data Loss Prevention)
- CrowdStrike
- Qualys
Role Overview
As part of our team, you will be responsible for
Day 2 operations and ongoing support of security tools infrastructure, ensuring stability, performance, and security compliance.
Key Responsibilities
- Provide L2/L3 support for enterprise security tools and platforms
- Manage and support tools like: CrowdStrike, Symantec ATP/EDR/SDCS, SEP 14, Qualys, Symantec DLP (Endpoint & Network), CASB, Encase
- Work on Akamai CDN and Verizon systems
- Troubleshoot Web Proxies, DNS, and Layer 7 security issues
- Participate in on-call rotation (24x7 support as needed)
- Support DR (Disaster Recovery) & BCM (Business Continuity Management) activities
- Collaborate with engineering teams for smooth operationalization of new tools
- Ensure adherence to ITIL / ITSM practices and security standards (SOX, PCI)
Required Skills & Experience
- ✅ 2+ years of experience in Security Tools Support / Infra Operations
- ✅ Strong hands-on expertise in Threat Protection, DLP, and Vulnerability Management tools
- ✅ Good understanding of certificates & security principles
- ✅ Experience with automation tools is a plus
- ✅ Ability to multi-task and work under pressure
- ✅ Self-driven with strong problem-solving abilities
Nice to Have
- Certifications like CISSP / CISM
- Exposure to CDN (Akamai) and advanced security ecosystems
❗ Important Note
This is
NOT a SOC Analyst role
✅ We are specifically looking for candidates with
hands-on experience in Security Tools Infrastructure & Operations Support
