Security Managed Services Practitioner

Project Role : Security Managed Services Practitioner

Project Role Description : Deliver and manage security services across client environments to ensure protection, compliance, and operational resilience.

Must have skills : Identity Access Management (IAM)

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Security Managed Services Practitioner, you will deliver and manage security services across client environments to ensure protection, compliance, and operational resilience. Your typical day will involve collaborating with various teams to assess security needs, implementing security measures, and monitoring systems to safeguard sensitive information. You will also engage in problem-solving activities, ensuring that security protocols are adhered to and that any vulnerabilities are addressed promptly. Your role will be pivotal in maintaining a secure environment for clients, requiring a proactive approach to security management and a commitment to continuous improvement.

Roles & Responsibilities:

• Expected to be an SME.
• Improve processes and toolsets to capture status and to maintain central inventory for password reset patterns, SSO and AD enabled apps
• Define roadmap for non-critical application - Aligning local helpdesk processes to central / standard password reset workflow for apps/systems
• Transition password reset process for apps in critical scope to a standardized workflow (28 / 526 apps)
• Implement MFA for MySecrets
• Process Automation
• Process standardization within Helpdesk across sub-functions (Premium SD, IT SD)
• Enhance coverage of self-service password reset for secondary AD account
• Access and Entitlement review for AD Admin access
• Remediate Threat Model findings to strengthen helpdesk services supporting
• Remediate Threat Model findings to strengthen helpdesk services supporting
• Threat Modelling broader findings map to strategic actions
  
  

Professional & Technical Skills:

• Understanding of Identity Governance & Administration (IGA) processes (joiner mover leaver, certification, SOD, entitlements).
• Experience operating or supporting IGA platforms (SailPoint, Entra ID Governance, Saviynt, or equivalent).
• Ability to work with identity data, including attribute validation, data quality checks, reconciliation, and feed troubleshooting.
• Familiarity with directory services (Active Directory, Entra ID), group structures, and account lifecycle policies.
• Competence using querying and reporting tools (Excel, PowerQuery, SQL basics, dashboards) for metrics and control evidence.
• Strong understanding of access control frameworks, control testing, evidence collection, and audit requirements.
• Ability to execute recurring controls (attestations, exception tracking, inventory reviews) with high accuracy.
• Knowledge of risk identification (dormant accounts, privileged access anomalies, metadata gaps).
  
  

Additional Information:

• The candidate should have minimum 5 years of experience in Identity Access Management (IAM).
• This position is based at our Pune office.
• A 15 years full time education is required.