Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As a Security Engineer on the Cloud & Infrastructure Security team, you will support the strategy and execute on defined projects to advance our security posture by designing, building, and optimizing enterprise-scale tools and platforms that support our security and ITSM processes. This technical position is responsible for engineering robust solutions that enable effective monitoring, assurance, and response across the organization. You will collaborate closely with subject matter experts to lead the delivery of scalable and impactful security platforms.
This position is an individual contributor reporting to the Director, Cloud & Infrastructure Security.
Responsibility
- Architect, implement, and lead the optimization and operational management of Endpoint Detection and Response (EDR) solutions and other enterprise endpoint security tools (e.g., antivirus, device control)
- Design and execute complex, robust integrations between endpoint telemetry and SASE components ( Secure Web Gateway, CASB, ZTNA) to create a unified security posture
- Troubleshoot and resolve issues related to security tool deployment, configuration, and ongoing performance
- Collaborate with IT, security, and operations teams to ensure seamless integration and operation of security tools
- Monitor tool health, coverage, and effectiveness; generate and analyze reports to identify gaps or areas for improvement
- Automate repetitive tasks and processes using scripting or orchestration tools to improve efficiency and consistency
- Lead the evaluation, testing, and integration of new security tools and technologies as business needs evolve
- Develop and maintain documentation for tool configurations, integrations, and standard operating procedures
- Serve as a subject matter expert (SME) for endpoint security, providing technical guidance and support to team members and stakeholders
- Drive the development and execution of a long-term endpoint security strategy, including tool selection, technical guidance, lifecycle management, and process improvements
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- Bachelor's degree in Computer Science, Information Security, Information Technology, or a related technical field, or equivalent practical experience
- 5+ years of experience in security engineering, IT security, or a closely related technical discipline
- Proven hands-on expertise in one or more security domains, such as network security, endpoint security, configuration compliance, SIEM/SOAR, or ITSM integrations
- Proficiency in coding for tool integration and automation (e.g., Python, PowerShell, Java, or similar), including experience with APIs, scripting, and workflow automation
- Strong understanding of security assurance, risk management concepts, and industry best practices
- Experience working within ITSM ecosystems (such as ServiceNow or equivalent) and a solid grasp of ITSM principles
- Demonstrated analytical and problem-solving abilities, with a track record of working both independently and collaboratively with subject matter experts
Preferred
- Experience deploying and managing enterprise endpoint security solutions including SASE technologies at scale
- Hands-on experience driving policy and integrating security tooling with SIEM, SOAR, or ITSM platforms
- Understanding of the security challenges and controls required for managing the enterprise and user adoption of AI-enabled technologies on endpoints
- Familiarity with infrastructure-as-code (IaC) tools (e.g., Terraform, Ansible) for security automation
- Advanced troubleshooting skills in complex, distributed environmentsExcellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical audiences
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [Confidential Information].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [HIDDEN TEXT] for assistance.
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