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B2 Role : L1/ L2 Support resource ( 2 years experience in DLP):
1. Daily Summary Report with list of activities to be shared on daily.
2. Configure Client tasks
3. Purge events on frequent basis Help Desk Support
4. Support in Troubleshooting during Agent installation
5. Providing VPN evidences
6. Support user in installation or uninstallation of Agents
7. Support in resolving Agent Communication issues
8. Support in Agent Upgrade
9. Generate and share MIS reports with end user
10. Troubleshooting Policy related issues
11. Whitelisting of IPs, PF IDs
12. Sharing of granular details of Infringements.
3. Provide Root cause analysis documents
Since its established in August 10 2013 in Hyderabad , Telangana, India,
IDESLABS Pvt Ltd has committed to provide high quality of Consulting Services and Corporate Trainings to our customers in locally in India and across the globe.
With our TEAMs passion towards the organization development and commitment towards excellence service to our customers within a less span of time IDESLABS has become a leading supplier for Corporate Trainings and Consulting Services for small and large business organizations.
Job ID: 113055389
