Job Summary
The SDM-IOA Delivery role requires a seasoned professional with 8 to 10 years of experience specializing in MS Office Web Components and Changes/Endorsements domain. The candidate will work in a hybrid model during night shifts contributing to impactful projects that enhance company operations and societal benefits.
Responsibilities
- Lead the implementation of MS Office Web Components to optimize business processes and improve efficiency.
- Oversee the management of Changes and Endorsements ensuring seamless integration and minimal disruption to operations.
- Provide expert guidance on technical solutions leveraging MS Office Web Components to address complex business challenges.
- Collaborate with cross-functional teams to ensure alignment and successful delivery of projects.
- Monitor project progress and performance identifying areas for improvement and implementing corrective actions.
- Develop comprehensive documentation and reports to track project milestones and outcomes.
- Facilitate effective communication between stakeholders to ensure clarity and understanding of project objectives.
- Analyze data to provide insights and recommendations for process enhancements.
- Ensure compliance with industry standards and regulations in all project activities.
- Drive innovation by exploring new technologies and methodologies to enhance project delivery.
- Support the team in troubleshooting and resolving technical issues promptly.
- Maintain a high level of customer satisfaction by delivering quality solutions and services.
- Foster a collaborative work environment that encourages knowledge sharing and continuous learning. Qualifications
- Demonstrate proficiency in MS Office Web Components showcasing the ability to implement and manage complex solutions.
- Exhibit expertise in Changes and Endorsements ensuring effective management and integration within business processes.
- Possess strong communication skills in English both written and spoken to facilitate clear and effective interactions.
- Show adaptability to work in a hybrid model and night shifts maintaining productivity and focus.
- Display analytical skills to interpret data and drive strategic decisions.
- Have a proactive approach to problem-solving ensuring timely resolution of issues.
- Demonstrate the ability to work independently and collaboratively within a team environment.
Certifications Required
- Microsoft Certified: Power Platform Fundamentals ITIL Foundation Certification
