Scrum Master

About the Company

About The Company:

QualityKiosk Technologies is one of the world's largest independent Quality Engineering (QE) providers and digital transformation enablers, helping companies build and manage applications for optimal performance and user experience. It is one of the world's largest independent quality assurance providers, headquartered in Navi Mumbai, India . We help provide Quality Assurance Solutions & Services to 300+ Clients of all sizes around the world, across various verticals and geographies i.e., with operations spread across 25+ countries and a workforce of more than 4000 employees, the organization enables some of the leading banking, retail, e-commerce, government, automotive, telecom, insurance, OTT, entertainment, pharmaceuticals, and BFSI brands to achieve their business transformation goals.

QualityKiosk Technologies is a pioneer in Performance Engineering. The company has been featured in renowned global advisory firms reports, including Forrester, Gartner, The Everest Group, and Hurun Report, for its innovative, IP-led quality assurance solutions and the positive impact it has created for its clients in the fast-changing digital landscape. The company was named the Best IT Employer of the Year Award by the prestigious Business Leader of the Year Award by ET Ascent and World HRD Congress in 2023 and the Best Company to Work for 2022 by Business Connect Magazine.

Quality Kiosk's 4000+ Quality Assurance consultants are spread across the globe including India, Dubai, Malaysia, Indonesia, Philippines, and Singapore. Amongst some of the recognitions we have received, Quality Kiosk has also been mentioned in Gartner's Build Continuous Quality into Your DevOps Toolchains Report 2018 and a feature of our QA automation platform in their Market Guide for Application Testing Services, Quality Kiosk has also been called Asia's Most Trusted Organization by International Brand Consultants, and Happy Place to Work by World HRD Congress

Intelligent Business Automation, DevOps, and Customer Experience are some of the key areas where we work with our partners to deliver Digital Quality Assurance. We at Quality Kiosk counts more than 50 of the Fortune 100 companies of India and 18 of the global Fortune 500 companies as our clients. With 300+ clients from various verticals, our clients include Reliance Industries, Reliance Jio, Toyota, HDFC Bank, ICICI Bank, SBI, Kotak Bank, DBS, Citibank, Prudential, BTPN Bank, Manulife, AIA, UAE Government – Ministry of Finance, Tata Group, Government of India (GSTN, NPCI), Vodafone and others.

Job Title: Scrum Master – BFSI (Banking) Domain | 5–8 Years

Location: [BKC-Mumbai]

Experience: 5–8 Years

Job Summary:

We are hiring a seasoned Scrum Master with strong exposure to the BFSI domain to drive Agile delivery for banking transformation programs. we are looking for a much stronger profile with a solid development background along with good exposure to Agile practices. The candidate should also demonstrate the ability to drive execution and ensure deliverables are achieved by the team.

Key Responsibilities:

Facilitate all Agile ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives

Drive Agile adoption and ensure adherence to Scrum practices across squads

Manage dependencies, risks, and impediments in complex banking projects

Collaborate with Product Owners for backlog prioritization and refinement

Track sprint metrics (velocity, burndown, delivery timelines) and ensure timely releases

Work with cross-functional teams including QA, DevOps, and Business stakeholders

Ensure compliance with banking regulations, security, and audit requirements

Required Skills & Experience:

5–8 years of IT experience with minimum 5+ years as Scrum Master in BFSI projects

Strong understanding of banking domains: Retail Banking, Payments, Cards, Lending, Core Banking (Finacle/Flexcube)

Proven experience handling client-facing roles in large banking programs

Hands-on with Agile tools like JIRA, Confluence

Strong stakeholder management and communication skills

Certifications (Preferred):

Certified Scrum Master (CSM) / Professional Scrum Master (PSM)

SAFe Agilist or equivalent (good to have)

Key Traits:

Strong ownership and delivery mindset

Ability to manage multiple squads in a fast-paced environment

Excellent problem-solving and conflict resolution skills