Scrum Master Lead Analyst

• The Scrum Master is a leader and coach for a scrum team who facilitates team events and processes and supports teams and agile release trains in delivering value
• Provides hands on leadership for Behavioral Health and Care Solutions Delivery teams
• This individual will be working on several of the largest Technology initiatives for Evernorth targeted at revolutionizing Health Services and Healthcare Delivery system in the United States
• The focus of the work is to continue to enhance Evernorth s market winning capabilities in the Behavioral Health and Care Solutions space
• This is a hands-on position with visibility to the highest levels of Evernorth management who are driven to see our efforts succeed
• The solution focuses on enabling this change through the use of the latest technologies and development technique

RESPONSIBILITIES:

• Provide leadership, agile mentoring, and agile coaching for the scrum team.
• Track, Monitor, Decipher and Report sprint execution metrics.
• Track sprint execution of the scrum teams to determine if the team is on track for sprint delivery.
• Identify and drive process improvement opportunities.
• Be a Servant Leader to the team, ensure that the team is not being over utilized and be their voice when help is needed to keep the train on the tracks.
• Create and encourage bottom up communication and culture around all activities: process improvement, risk identification and strategic solutions by partnering and aligning more effectively with stakeholders (i.e. Solution Train Engineers, external Release Train Engineers, Care Solutions business partners).
• Accountable for scheduling, leading and facilitating effective Scrum team meetings (Iteration Planning, Daily Stand Ups, Iteration Reviews)
• Drives continuous improvement through facilitating team retrospectives, Agile maturity assessments each PI and driving teams toward identifying and acting on action items identified.
• Provides coaching to Team Members to ensure they are demonstrating appropriate Agile behaviors and following Cigna-specific Agile practices.
• Help to maintain high-performing teams.
• Protects the team and communicates risks (removes impediments/blockers)
• Helps coordinate inter-team cooperation.
• Facilitates preparation and readiness for Agile ceremonies.
• Facilitates team progress towards the Iteration and Program Increment Goals
• Supports team during estimation activities.
• Supports the Agile Product Owner
• Helps track metrics (inputs, outputs, and outcomes) for Scrum teams, and monitors these on an ongoing basis.
• Facilitates process of deciding which User Stories will be included in each iteration through understanding team s velocity, capacity and story scope and size.
• Helps team members select which User Stories they will work on
• Facilitates process of working with Experience Owner/Agile Product Owner and team to re-balance and re-prioritize work within an iteration.
• Provides visibility into progress by maintaining the Backlog, burndown charts, velocity analysis, etc.
• Empowers and motivates the team to self-organize.
• Ensures the necessary tools are set up for the team (including software, collaboration tools, CI/CD, etc.), otherwise the team has alignment on how to acquire/build them and has relevant funding.
• Ensures that the team has established working agreements with relevant Operations team(s) on how software will be tested, deployed and operated, including who is accountable.
• Maintains accurate team rosters and ensuring team member data such as primary role, team affiliation and team allocations are accurate and up to date.

QUALIFICATIONS:

• Years experience - 10 -13 Years
• College degree (Bachelor) in related technical/business areas or equivalent work experience.
• Scaled Agile Framework certification.
• Proficiency utilizing the JIRA software tool and be able to track program increment execution at the scrum team level utilizing available reports, filters and boards.
• Proven experience with agile methodology including scrum team leadership.
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
• Proven experience being the scrum master for engineering teams delivering large-scale enterprise application solutions.
• Strong written and verbal communication skills with the ability to interact with all levels of the organization.
• Strong influencing/negotiation skills.
• Strong interpersonal/relationship management skills.
• Strong time and project management skills.
• Understands key business objectives and strategy of the product and is able to communicate this to the team.
• Protects Scrum team from distractions and interruptions by people outside the team.
• Understands technology roadmap and help team fit their work into this roadmap, where applicable

PREFERRED QUALIFICATIONS:

• Industry certifications such as PMP, Scrum Master, or Six Sigma Green Belt