Job Requirements
At Quest Global, it's not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better placeto make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
Key Responsibilities
- Facilitate Scrum of Scrums Ceremonies
- Organize and lead regular meetings to synchronize teams progress, manage dependencies, and proactively address risks across teams.
- Ensure timely and accurate capture of updates from product owners and engineering managers, escalating critical issues when necessary
- Organize sprint demonstrations
- Create and track project plans
- Facilitate bug triage and incident review discussions with the respective stakeholders
- Foster transparency and visibility throughout all teams.
- Participate in sprint retrospectives and facilitate the identification of actionable outcomes.
- Summarize, organize, and distribute retrospective results to engineering managers.
- Impediment Removal Across Teams
- Identify and resolve cross-team blockers that hinder progress.
- Collaborate with Product Owners, project managers, engineering managers and stakeholders to address systemic issues.
- Foster Agile Culture
- Guide Scrum teams in applying Agile principles effectively.
- Share best practices and foster a learning environment for continuous improvement.
- Encourage cross-functional collaboration and self-organization.
- Alignment with Program Goals
- Ensure that team-level goals align with program-level objectives and timelines.
- Support PI (Program Increment) planning and execution.
- Collaborate with Product Management to maintain roadmap alignment.
- Metrics and Reporting
- Track and report on team velocity, sprint progress, and program-level KPIs.
- Use tools like Azure DevOps, Jira or Rally to create and maintain dashboards and burndown charts.
- Provide insights to leadership on delivery health and improvement areas.
We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.
Work Experience
Skills and Competencies
- Agile Expertise: Knowledge and understanding of the SDLC process. Deep understanding of Scrum, SAFe, and Agile frameworks.
- Facilitation: Skilled in leading large-scale meetings and workshops.
- Conflict Resolution: Ability to mediate and resolve inter-team conflicts.
- Communication: Strong verbal and written communication across technical and business domains.
- Tool Proficiency: Experience with Agile tools (e.g. Azure DevOps, Confluence, Jira).
- Certification: Certified ScrumMaster (CSM) and/or the Professional Scrum Master (PSM)
Required Qualifications/Experience
- Bachelor's degree in Computer Science, Business, Information Technology, or Engineering
- Minimum 3+ experience in Agile/SCRUM development project experience including Agile principles and the SCRUM framework
- Nice to have: Experience as a business analyst for software projects
