About Convene Inc.
Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.
Overview
The Scrum Master plays a critical role in enabling highperforming Agile teams by facilitating Scrum ceremonies, removing impediments, and fostering a culture of continuous improvement. This role partners closely with Product Owners, developers, QA, and business stakeholders to ensure delivery of highquality, valuedriven solutions.
Key Responsibilities
Agile Facilitation & Team Support
- Guide one or more Scrum teams in the effective use of Agile/Scrum practices.
- Facilitate all Scrum ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and Backlog Refinement.
- Remove impediments and proactively identify risks that may impact delivery.
- Coach team members on Agile values, principles, and best practices.
Collaboration & Communication
- Partner with Product Owners to ensure a clear, prioritized, and wellgroomed backlog.
- Promote transparency and alignment across teams, leadership, and stakeholders.
- Support crossfunctional collaboration between development, QA, UX, and business teams.
- Communicate team progress, risks, and dependencies through appropriate reporting and metrics.
Continuous Improvement
- Drive a culture of learning, experimentation, and process optimization.
- Track and analyze team performance metrics (velocity, throughput, cycle time) to identify improvement opportunities.
- Encourage adoption of Agile engineering practices such as CI/CD, automation, and qualityfirst delivery.
Delivery & Governance
- Ensure teams adhere to organizational Agile frameworks, compliance standards, and delivery expectations.
- Support release planning, dependency management, and coordination with other teams or programs.
- Assist in forecasting, capacity planning, and sprint commitments.
Required Skills & Experience
- 37 years of experience as a Scrum Master or Agile Project Manager.
- Strong understanding of Agile frameworks (Scrum, Kanban, SAFe).
- Proven ability to coach teams and influence without authority.
- Excellent communication, facilitation, and conflictresolution skills.
- Experience working with tools such as Jira, Azure DevOps, Rally, or ServiceNow Agile.
- Ability to manage multiple priorities and drive outcomes in a fastpaced environment.
Preferred Qualifications
- Certified Scrum Master (CSM), PSM I/II, SAFe Scrum Master, or equivalent.
- Experience in environments with CI/CD pipelines, cloud platforms, or modern engineering practices.
- Background in software development, QA, or business analysis.
- Experience supporting distributed or hybrid teams.
Soft Skills
- Empathetic, servantleader mindset.
- Strong problemsolving and criticalthinking abilities.
- Adaptable, proactive, and highly collaborative.
- Skilled at fostering trust, psychological safety, and team accountability.
- Strong oral and written communication skills
