Scrum Master / Business Analyst

Role: Scrum Master / Business Analyst - Healthcare/Medicaid
Location: Remote India (Vadodara preferred)
Shift: UK Hours - 4:00 PM IST to 12:00 AM IST (Someone to be available to work till 2pm EST)
Type: Full-Time

About the Role

We are hiring a Scrum Master with strong Business Analysis expertise and a proven background in Healthcare technology. The ideal candidate will lead Agile delivery, drive requirement clarity, and partner closely with cross-functional teams across multiple concurrent projects. This role is accountable for sprint execution, stakeholder alignment, and domain-driven outcomes.

Core Responsibilities

• Facilitate end-to-end Scrum ceremonies: sprint planning, daily stand-ups, backlog refinement, retrospectives, and release readiness.
• Coach Agile teams on delivery standards, velocity improvement, and continuous value delivery.
• Own sprint artifacts: backlog creation, prioritization, capacity planning, burndown tracking, and delivery governance metrics.
• Perform detailed Business Analysis: gather requirements, write user stories, define acceptance criteria, and maintain functional documentation.
• Collaborate with Product Owners, QA, Developers, Data teams, and Operations to ensure timely delivery.
• Run UAT cycles - test coordination, clarifications, triage, closure, and stakeholder sign-off.
• Apply healthcare knowledge to workflows such as payer systems, Medicaid, eligibility, claims processing, provider onboarding, compliance, or similar.

Must-Have Qualifications

• 5-8 years of combined Scrum Master + BA experience.
• Healthcare domain experience - mandatory (payer, Medicaid, claims, provider, EHR/EMR, compliance).
• Scrum Certification (CSM / PSM) - mandatory.
• Delivered 3-5 complete end-to-end Scrum projects.
• Demonstrated experience with Azure DevOps (boards, sprint management, reporting).
• Strong MS Excel (tracking, dashboards, pivot tables, validation).
• Excellent communication skills, ability to interface with onsite stakeholders and distributed teams.

Preferred Skills

• Prior hands-on exposure to U.S. Medicaid or healthcare payer systems.
• Ability to write basic SQL queries for data validation.
• Understanding of API-driven platforms, integrations, and multi-system workflows.