Scrum Master

Roles & Responsibilities:

• Lead and manage product delivery using agile frameworks and techniques.
• Align with Agile values such as prioritizing individuals and interactions over processes and tools.
• Ensure Day-to-Day operations by automating tasks, monitoring system health, and minimizing downtime through incident response.
• Capture the voice of the customer to define business processes and product needs.
• Collaborate with CTMME business partners, Architects and Engineering teams to prioritize release scopes and refine the Product backlog.
• Lead and facilitate breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team.
• Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog.
• Ensure Acceptance Criteria and Definition of Done are well-defined.
• Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to customers.
• Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements.
• Identify and manage risks associated with the systems, requirement validation, and user acceptance.
• Develop & maintain documentations of configurations, processes, changes, communication plans and training plans for end users.
• Ensure operational excellence, cybersecurity, and compliance
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Foster a culture of collaboration, innovation, and continuous improvement.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Master's degree with 4 - 6 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR

Bachelor's degree with 6 - 8 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR

Diploma with 10 - 12 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies.