Screener

roles and responsibilities

Screening/Shortlisting

Conduct thorough screenings of profiles, CVs, and job applications to identify qualified candidates.

Understand client requirements and job specifications to effectively match candidates to roles.

Utilize data insights and market knowledge to refine and optimize screening strategies.

Develop and maintain a database of potential candidates for various roles across multiple industries.

Driving innovation by proactively identifying and coming up with innovative ideas.

Collaborate with recruitment teams to ensure a seamless and efficient hiring process.

Provide detailed feedback and recommendations to hiring managers on shortlisted candidates.

Stay updated on industry trends and best practices in candidate screening and recruitment.

Continuous improvement

Cooperating and partnering with client stakeholders e.g. Hiring Managers, Managers Operations and the HRBP's.

Participate in the continuous improvement of screening processes and tools.

Assist in the development and implementation of recruitment programs and policies.

Foster a collaborative and inclusive team environment, valuing diverse perspectives.

Coordinate with global recruitment teams to ensure consistency and efficiency in candidate screening processes.

Track and analyze key performance indicators (KPIs) related to candidate screening and report findings to improve future processes.

Maintain open communication with team members to share insights, challenges, and best practices.

Participate in team meetings and contribute to discussions on improving overall recruitment strategies

job requirements

experience required

Relevant experience in a similar role (BPO/RPO/MSP/Recruitment/Sourcing)

Experience of working in customer service/customer relationship or high-volume BPO environment

1-2years experience in the BPO sector is highly preferred

Stakeholder management on Operational management level

Strong communication and organizational skills

Strong interpersonal skills and keen attention to detail

Demonstrated track record of understanding clients needs and translating those into daily productivity

knowledge

BPO/customer services/in-bound/out-bound client services/KPO/RPO etc.

screening/CV shortlisting/quality management

attention to detail