Job Description
Parts follow up of service parts from external Global Suppliers, Ford plants and catering to the
dealers.
- Schedule release on suppliers, follow-up with suppliers for delivery promise.
- Liaise with the transporter and traffic team for shipment delays.
- Follow up with QC team, Depot and Contract Packers for prioritization of receipts or any
shipment discrepancies.
- Follow-up with Purchase for resolving purchase related issues. This could be price revision
request from suppliers, tool breakdown, supplier bankruptcy, resourcing.
- Responding to Customer Liaison, High-level Helpdesk and Golden Service about part
availability date.
- Coordinate with Supplier Technical Assistance (STA), Purchase and supplier during engineering
level changes.
- Coordinate with suppliers and campaign coordinators for procuring parts from supplier to meet
campaign requirements.
- Educate the suppliers on importance of Q1 rating and try to improve their delivery performance.
- Take premium freight decisions based on part criticality.
- Responding to queries from Supplier, Purchase, Inventory, Central Forecasting and Supply chain
management team.
- Work in conjunction with suppliers to secure on time delivery and improve other processes to
support increased supplier delivery performance ratings.
Responsibilities
- Control the availability of a specific range of parts stocked in European Source locations to meet
first fill and backorder avoidance objectives.
- Work in conjunction with suppliers to secure on time delivery and improve other processes to
support increased supplier delivery performance ratings.
- Work with suppliers to ensure feedback of delivery information via the SAP-SNC system.
- Establish and monitor supplier recovery programs, involving supervision and management as
appropriate, to ensure Supply Chain objectives are met.
System: SAP, Legacy System, WIPS, CMMS3, SIM
Qualifications
- B.E with 2 to 5 years of experience in Supply Chain, Inventory, Forecasting & Logistics.
- Good Communication Skills
- Good Analytical Skills.
