School Admission Counsellor

Job description:

The Admission Counsellor is responsible for managing the end-to-end student admission process, counselling parents and students, and ensuring smooth enrolment in line with the school's policies and targets.

Key Responsibilities:

• Handle admission enquiries (walk-ins, calls, emails, website, and social media leads).
• Counsel parents and students about the school curriculum, pedagogy, facilities, fee structure, and policies.
• Conduct school tours and coordinate with academic teams for interaction sessions.
• Manage the complete admission process from enquiry to confirmation and documentation.
• Maintain accurate records of enquiries, follow-ups, admissions, and withdrawals.
• Ensure timely follow-ups with prospective parents to meet admission targets.
• Coordinate entrance assessments, interviews, and admission-related schedules.
• Support admission campaigns, open houses, school events, and marketing initiatives.
• Ensure compliance with school admission guidelines and documentation requirements.
• Prepare admission-related reports and submit regular updates to management.
• Address parent queries professionally and maintain a positive school image.

Required Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong convincing and counselling abilities.
• Customer-centric approach with problem-solving skills.
• Proficiency in MS Office and basic CRM systems.
• Ability to multitask and work under pressure during peak admission periods.
• Professional appearance and pleasant personality.

Educational Qualification:

• Graduate in any discipline (Education / Management preferred).
• Relevant experience in school admissions or education counselling is an advantage.

Experience:

13 years of experience in admissions, counselling, or front office roles (school/education sector preferred).

Working Conditions:

• May require working on weekends during admission drives and school events.
• Target-oriented role with performance-based expectations

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Work Location: In person