Dear Candidate
Please find below Job Description
Job Summary
We are seeking an experienced SAP SD + SAP TM Consultant with strong functional expertise across Order-to-Cash (OTC), Transportation Management, Pricing, Billing, Freight Planning, Freight Settlement, Route Settlement, Credit Management, Rebate Processing, IDocs, EDI, and cross-functional integrations.
The consultant will be responsible for providing L2/L3 production support, troubleshooting complex business issues, handling enhancements, monitoring interfaces and integrations, performing root cause analysis, and ensuring stability of SAP SD and SAP TM business processes.
The role requires expertise in logistics execution, transportation planning, freight management, shipment execution, carrier collaboration, freight settlement, and integration with FI, MM, EWM, GTS, and external transportation platforms.
Required Technical Knowledge
SAP SD Skills
Order-to-Cash (OTC)
Strong experience in:
- Sales Order Processing
- Delivery Processing
- Shipment Processing
- Billing
- Returns Management
- Credit Memo / Debit Memo Processing
- Cancellation and Reversal Scenarios
- Customer Master Management
- Partner Functions
- Output Determination
- Pricing Configuration and Troubleshooting
SD Functional Expertise
- Sales Organization Structure
- Distribution Channels
- Divisions
- Sales Document Types
- Billing Document Types
- Pricing Procedures
- Condition Techniques
- Customer Hierarchy
- Account Determination
- Sales Document Flow
Credit Management
- Credit Limits
- Credit Exposure
- Credit Block Resolution
- Automatic Credit Checks
- Risk Category Management
Rebate Management (Mandatory)
- Rebate Agreements
- Accrual Processing
- Settlement Processing
- Rebate Corrections
- Reconciliation Activities
- Credit Memo Settlement
Route Settlement / DSD (Mandatory)
- Route Determination
- DSD Settlement
- Route Settlement
- Driver Settlement
- Shipment Cost Analysis
- FI Posting Reconciliation
SAP TM (Transportation Management)
Transportation Planning & Execution
Strong hands-on experience with:
- Freight Unit Management
- Freight Order Processing
- Freight Booking Management
- Transportation Planning
- Transportation Cockpit
- Carrier Selection
- Route Planning
- Load Planning
- Transportation Proposal Management
- Shipment Execution
- Freight Monitoring
Freight Management
Experience in:
- Freight Order Creation
- Freight Booking Creation
- Charge Calculation
- Freight Cost Calculation
- Freight Settlement Documents
- Freight Settlement Process
- Carrier Invoice Verification
- Charge Management
- Transportation Charges Configuration
SAP TM Master Data
Knowledge of:
- Transportation Lanes
- Locations
- Resources
- Means of Transport
- Equipment Types
- Business Partners
- Carrier Master Data
- Charges Profiles
- Freight Agreements
Transportation Execution
Experience with:
- Freight Unit Building Rules
- Freight Unit Planning
- Freight Order Lifecycle Management
- Transportation Events Management
- Event Handling
- Shipment Tracking
- Proof of Delivery Integration
SAP TM Integration
Strong experience integrating SAP TM with:
- SAP ECC/S4HANA SD
- MM
- FI
- EWM
- SAP GTS
- SAP EM (Event Management)
- Third-Party Carrier Systems
- Mulesoft
- EDI Platforms
Freight Settlement Management
- Freight Settlement Documents
- Freight Cost Distribution
- Carrier Settlement
- Freight Cost Posting to FI/CO
- Dispute Handling
- Settlement Monitoring
Technical Tools & Transactions
SAP SD
- VFX3
- VF31
- VF02
- VL09
- WE02
- WE05
- BD87
- SMQ1
- SMQ2
- RSNAST00
SAP TM
- Transportation Cockpit
- Freight Unit Worklist
- Freight Order Management
- Freight Settlement Workbench
- Transportation Charge Management
- Event Management Monitoring Tools
- PPF Monitoring
- Queue Monitoring
Key Responsibilities
1. Production Support & Incident Management
- Provide L2/L3 support for SAP SD and SAP TM applications.
- Resolve incidents, defects, and service requests within SLA.
- Conduct Root Cause Analysis (RCA).
- Support enhancement and change requests.
- Perform impact assessments.
- Coordinate with business and technical teams.
- Ensure system stability and process continuity.
2. SAP SD Functional Support
Support end-to-end OTC processes including:
- Sales Orders
- Deliveries
- Shipments
- Billing
- Returns
- Reversals
- Pricing
- Output Determination
- Customer Master Issues
- Credit Management
- Rebate Processing
3. SAP TM Functional Support
Support transportation processes including:
- Freight Unit Creation
- Freight Planning
- Carrier Assignment
- Transportation Execution
- Transportation Cockpit Activities
- Freight Settlement
- Transportation Charge Management
- Transportation Event Monitoring
- Freight Cost Allocation
- Freight Order Lifecycle Management
4. Pricing, Billing & Output Management
- Resolve pricing determination issues.
- Analyze billing document failures.
- Support invoice output processing.
- Troubleshoot SmartForms and Adobe Forms.
- Reprocess failed outputs.
- Support EDI invoice communication.
5. Credit Management Support
- Resolve credit block issues.
- Validate credit exposure.
- Manage customer credit data.
- Support order release activities.
6. Rebate Processing Support
- Rebate agreement setup and maintenance.
- Accrual reconciliation.
- Settlement processing.
- Credit memo generation.
- FI integration support.
7. Transportation Management Support
- Transportation planning and optimization.
- Freight unit and freight order analysis.
- Carrier assignment support.
- Freight settlement troubleshooting.
- Transportation charge correction.
- Transportation document lifecycle monitoring.
- Event management issue resolution.
8. Route Settlement, Shipment & DSD Support
- Route Determination
- Route Settlement Processing
- DSD Operations
- Shipment Monitoring
- Driver Settlement
- Stock Reconciliation
- Cash Reconciliation
- Shipment Cost Analysis
9. IDoc, EDI & Interface Support
- Monitor inbound/outbound IDocs.
- Resolve EDI failures.
- Support message reprocessing.
- Analyze partner profile issues.
- Troubleshoot middleware failures.
10. Integration Support
Support integrations between:
- SAP SD
- SAP TM
- SAP FI
- SAP MM
- SAP EWM
- SAP GTS
- Middleware Platforms
- External Logistics Systems
- Digital Commerce Platforms
11. Mulesoft & External Platform Support
- Order creation integrations.
- Freight message integrations.
- Shipment updates.
- Invoice outputs.
- Carrier communication interfaces.
- Payload and mapping analysis.
12. Tax Determination Support
- Tax procedure validation.
- Tax condition analysis.
- Customer/Material tax classification.
- Tax posting issue resolution.
- Jurisdiction-based tax determination.
13. Custom Developments & Enhancements
- Functional Specification Preparation.
- Enhancement Analysis.
- User Exit Support.
- Custom Reports Validation.
- Interface Testing.
- UAT Support.
- Transport Validation.
Nice to Have
- SAP S/4HANA SD & TM experience.
- Embedded TM experience.
- Transportation Cockpit expertise.
- Advanced Freight Settlement.
- SAP EWM integration knowledge.
- SAP Event Management experience.
- Canada/North America process knowledge.
- Consumer Goods, Manufacturing, Logistics, Beverage, Distribution industry experience.
- Experience with CHARM and structured release management.
- SmartForms/Adobe Forms functional knowledge.
Behavioral Skills
- Strong communication and stakeholder management.
- Excellent English communication skills.
- Strong analytical and troubleshooting capabilities.
- Ability to lead discussions with global teams.
- Ownership and accountability.
- Ability to work under pressure during critical incidents.
- Strong documentation and knowledge management skills.
- Collaborative approach with cross-functional teams.
Regards
Divya Grover