Job Id- 539527
Experience-6 to 10 years
Budget-6 to 9 years-27 LPA
9 to 10 years-33 LPA
Location-Bangalore/Pune/Mumbai/Chennai
Notice-0 to 30 days
Job Description
- Manage SAP Solution Manager functionalities including SOLdoc for documentation and BpMOn for business process monitoring.
- Oversee Change Request Management (CHARM) processes, ensuring workflow-based transport management approval and audit-proof documentation.
- Utilize SOLdoc to maintain comprehensive documentation of business processes and system configurations.
- Implement and monitor BpMOn to provide transparency about end-to-end process health based on predefined KPIs.
- Ensure proper configuration of system landscapes, RFC communication, and transport routes for CHARM.
Key Accountabilities
- Manage SAP Cloud ALM and BTP CALM tools for lifecycle management across hybrid/cloud landscapes.
- Configure monitoring, alerting, test automation, and release pipelines using SAP Cloud ALM, CI/CD, and GitHub.
- Integrate with tools like Solman, Jira, Postman, and SAP BTP services (e.g., BAS, CAP).
- Leverage APIs, SAP Event Mesh, and Fiori apps for proactive operations and service delivery.
- Optimize system health, deployment tracking, and analytics through ALM reporting dashboards
- Provide guidance and support to ensure SAP Solution Manager and CHARM operations with internal and external service providers are delivered against targets and contractual obligations.
- Conduct comprehensive reviews of SOLMAN and CHARM processes, including SOLdoc and BpMOn functionalities, with internal and supplier teams.
- Develop and recommend improvements to standard and moderately complex SOLMAN and CHARM processes and procedures.
- Review, analyze, and prioritize change request deliverables using tools like SAP Solution Manager, Remedy, and Power BI.
- Act as the primary owner of the engagement with suppliers providing SAP Solution Manager and CHARM services.
- Maintain open communication channels with project and AMS teams to address transition and change management issues.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Represent the Service Introduction Practice in SAP Deployment Methodology teams.
