Job Description
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Job Description
SAP SD Implementation:
Collaborate with cross-functional teams to understand the telecom retail business requirements and translate them into SAP SD solutions.
Configure, customize, and implement SAP SD module functionalities to meet business needs. Conduct thorough testing of SAP SD solutions to ensure they align with business. Objectives and are user-friendly.
Order Management And Fulfillment
Design and optimize order management processes within SAP SD, considering telecom retail industry best practices.
Streamline order-to-cash processes, including pricing, availability checks, delivery, and invoicing.
Monitor order status and troubleshoot any issues related to order processing and fulfillment.
Pricing And Promotions
Define and maintain pricing structures, discounts, and promotions in SAP SD.
Work closely with marketing and sales teams to implement promotional pricing strategies.
Ensure pricing consistency across channels and monitor pricing effectiveness.
Customer Relationship Management
Enhance customer satisfaction by improving the order process flow and customer communication.
Collaborate with Customer Service teams to address customer inquiries and issues related to orders.
Utilize SAP SD to maintain accurate customer master data and track customer interactions.
Reporting And Analytics
Develop and generate reports using SAP SD data to provide insights into sales performance, order trends, and customer behavior.
Analyze data to identify areas for process improvements and operational efficiencies.
Present findings and recommendations to management for informed decision-making.
User Training And Support
Conduct user training sessions to educate stakeholders on SAP SD functionalities and best practices.
Provide ongoing support and troubleshooting assistance to end-users.
Act as a subject matter expert on SAP SD, offering guidance and expertise to the team.
Requirements
Bachelor's degree in computer science, Information Systems, Business Administration, or related field.
Minimum of 5 years of experience as an SAP SD Functional Consultant in the telecom or retail sector.
Strong knowledge of SAP SD module, including configuration, customization, and integration with other SAP modules.
Experience with SAP S/4HANA is highly desirable.
Proficiency in order management processes, pricing, promotions, and customer relationship management within SAP SD.
Ability to collaborate effectively with cross-functional teams and communicate complex ideas clearly.
Strong analytical skills with the ability to translate business requirements into technical solutions.
Experience with SAP reporting tools (e.g., SAP BI, SAP Lumira) is a plus.
SAP SD certification is an advantage.
What We Offer
Competitive salaries and comprehensive health benefits
Flexible work hours and remote work options.
Professional development and training opportunities.
A supportive and inclusive work environment
