Collaborate closely with cross-functional teams and business stakeholders to gather and understand complex business requirements related to sales, distribution, and order management.
Lead the design, configuration, and customization of the SAP SD module, including pricing, availability checks, credit management, billing, and integration with other SAP modules.
Drive the implementation and enhancement of streamlined sales and distribution processes, ensuring optimal customer satisfaction and efficient order-to-cash cycles.
Provide expert guidance on SAP SD best practices, staying informed about industry trends to recommend innovative solutions.
Collaborate with ABAP developers for customized enhancements within the SAP SD module.
Deliver expert-level training and support to end-users during and post-implementation phases.
Conduct comprehensive testing, validation, and troubleshooting of SAP SD processes to ensure accuracy and system reliability.
Perform regular system audits to identify discrepancies, enhance system performance, and ensure compliance.
Lead system upgrades, module enhancements, and the introduction of new features.
Define and establish key performance indicators (KPIs) and metrics for sales and distribution processes in collaboration with business teams.
